Fulfillability Check
The fulfillability endpoint of the fulfillmenttools platform API can be used to inform a client application about possible fulfillment options that could be shown during checkout.
This endpoint can be queried with specific data which is available (for example) during the checkout in an eCommerce shop, such as the basket, the desired service type (Ship From Store, Click and Collect), etc..
The Service will respond with the possible fulfillment options based on the supplied data in the request.
The fulfillability endpoint can check for the following service levels / service type combinations:
Ship-from-Store/Best Effort
Ship-from-Store/Same Day
Click & Collect/Best Effort
The following input parameters can be provided:
Which service level should be checked
Address of the customer
Optional: requested articles of the customer (e.g. the basket)
Click & Collect-only: the radius (in KM) around the address of the customer to determine the area in which for matching facilities is checked
At least one of shipping or collect has to be specified, using both in one request is also possible
For the item availability check to work, listings with stock information have to be defined on facility level
Examples
Best Effort Ship-From-Store Delivery
Check if a delivery to the specified address is possible by the given date
Request:
Response:
Click & Collect Best Effort
This Service Type / Service Level Combination should be used when a Click and Collect service should be provided to the consumer. Currently there is no possibility to query for a specific time slot - hence this is Service-Level "Best Effort": Is there a facility within the specified area that can fulfill the Click and Collect service as fast as possible.
Check for facilities within 10km from the given coordinates that have the specified items available
Are there facilities within 10km from the given coordinates that offer Click & Collect as a service type?
Does at least one of those facilities have the specified items available?
Request:
Response(positive):
Response(negative):
Same-Day Ship-From-Store Delivery
Check if same-day delivery is possible for the given address
Is there a facility with the type Ship from Store which has at least one same day carrier?
Is the consumer within the delivery area of the same day carrier originating from a facility in the network?
Is there enough time for the same day fulfillment? (estimated order date + buffer time < cutoff time of the same day carrier)
Are all items available?
A little expectation management: Same Day delivery means "by the end of the day", which is in theory 23:59:59 of the day of the request. However, many Sameday carriers expect a package to be advised long before that!
In addition to the pickup time there is time needed for the fulfillment (picking, packing, etc.) itself. This has to be kept in mind to not be disappointed - for example if every request past 13:30 gets the answer "Sorry, no Same Day Delivery possible" - just because of the reason, that the carrier arrives at 13:45 every day.
Request:
Response(positive):
Response(negative):
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