fulfillmenttools
  • Welcome to the fulfillmenttools Platform Documentation
  • Getting Started
    • Setup your access to fulfillmenttools
    • Make your first API Calls
      • Add your first facility
      • Add your first listing
      • Place your first order
    • Core concepts & terminology
      • Order Flow
    • Postman Collection
    • Client SDKs
    • FAQ
  • Clients
    • Backoffice
      • First steps - Registration
      • Network view
        • Home
        • Orders
          • Unroutable orders
          • Pre-orders & Backorders
          • Order History
        • Inventory Management
          • Stock Overview
          • Channel Inventory
        • Facilities
        • Users
        • Returns
        • DOMS configuration
        • Settings
        • Analytics
          • DOMS Pages
          • Fulfillment Operations Pages
          • Inventory Pages
          • Downloads Page
      • Facility view
        • Home
        • Inbound
        • Tasks
        • Listings
        • Storage Locations
        • Facility
        • Users
    • Inventory app
      • Registration Inventory App
      • App sections
        • Inbound
        • Storage and relocation
    • Operations app
      • Android
        • Manual Registration
        • Android Enterprise Registration
        • Sections
          • Picking
            • Load Units (legacy)
            • Substitute items
            • Weighed or measured products
            • Scanning configuration
            • Picking Methods
              • Batch Picking
              • Multi Order Picking
          • Packing
          • Handover
          • Returns (legacy)
        • Printing
        • Notifications
      • Webapp
        • Packing
      • Overview features Android & Webapp
    • Technical requirements
      • Zebra Hardware Scanner Configuration
      • Honeywell Hardware Scanner Configuration
      • Supported barcodes for camera scanning
      • Requirements for fft applications
      • Zebra printer
    • Returns app
      • Handle unannounced returns
      • Handle announced returns
  • Products
    • Core Functionality
      • Process
        • External actions
      • Add and manage facilities
      • Notification Center
      • Checking on features
      • Tags and Stickers Concept
      • GDPR
      • Remote Configuration
      • Expiry
      • Target time
      • Time calculation for queries of future availabilities (LPS-calculation)
      • Interfacility Transfer
    • Carrier Management
      • Overview
        • Available Carriers
      • Concepts
        • Carrier Country Service Mapping (CCSM)
        • Non-delivery-days
        • Custom Carrier & Headless operation of Carriers
      • Providing needed data
    • Fulfillment Options
      • Fulfillability Check
      • Checkout Options
        • Available fulfillment options based on basket
        • Earliest possible delivery date
        • Available delivery dates within time-period
        • Availability for delivery date
      • Delivery Promise
    • Inventory Management
      • Configurations
      • Entities
        • Listing
        • Stock
          • Stock Properties
        • Storage Location
        • Zone
      • Global Inventory
        • Stock availability
        • Channel Inventory
        • Expected stock
        • Inbound Process
        • Reservations
        • Safety Stock
      • Inventory Control
        • Inventory Traits
        • Measurement Units
        • Outbound Inventory Tracking
        • Storage Location Recommendations
    • Order Fulfillment
      • Headless Order Fulfillment
      • Pick Jobs
      • Zone picking
      • Load Units
      • Custom Service
      • Handover Jobs
      • Add External Documents
      • Configurations
        • Picking Configuration
          • Picking methods
          • Short Pick Reasons
        • Packing Configuration
          • Packing Container Types
        • Print / Document Configuration
        • Tag Configurations
          • Parcel Tag Configuration
        • Handover Configuration
        • Operative Container Types
    • Order Routing
      • Entities
        • Ship-from-Store Orders
        • Click-and-Collect Orders
        • Locked Orders
        • Custom Services Orders
          • Simple Custom Service Order
          • Complex Custom Service Order
      • Fences
      • Ratings
      • Order Split
        • Order split - initial routing
        • Order split after shortpick
        • Item bundles
      • Reroute
      • Shape the routing with the DOMS Toolkit
      • Decision logs
    • Returns Management
      • Returns legacy
        • Available status
      • Returns 2.0
        • Return Reasons
        • Item Conditions
        • Integrating Returns with Events
    • Use Cases
      • Demand-Driven Replenishment
      • Expected stock in availability
      • Multi Order Picking
      • Interfacility transfer
      • Assigned Users
  • Connecting to fulfillmenttools
    • General Topics
      • Use external identity providers to authenticate to fulfillmenttools
        • Microsoft Entra ID / Azure Active Directory (AD)
      • Public Event Export
      • Available Regions
      • Backup Policies
    • GraphQL API
    • RESTful API
      • General Topics
        • API Release Life Cycle
        • Versioning
        • Authorization
        • Customization via Attributes
        • Update Guarantees
        • Rate Limits
        • Resource Timestamps
        • Pagination Interface
        • Localization
        • Custom Attributes
      • OpenAPI Specification
        • Swagger UI
        • OpenAPI 3.0 Spec
    • Eventing
      • Structure of an Event
      • Available Events
      • Tutorial
    • commercetools Connect
    • Integration Tutorial
      • Adding facilities
      • Adding listings to facilities
      • Configuring stocks
      • Carrier configuration
      • Placing orders
      • Checkout Options
      • Distributed Order Management System (Routing)
      • Local fulfillment configuration
  • Incident Reporting
    • How to report incidents in fulfillmenttools
    • How to define incident priorities
  • Release Notes
    • Release Summary – May 2024
    • Release Summary – June 2024
    • Release Summary – July 2024
    • Release Summary – August 2024
    • Release Summary – September 2024
    • Release Summary – October 2024
Powered by GitBook
On this page
  • Picking
  • Packing

Was this helpful?

  1. Connecting to fulfillmenttools
  2. Integration Tutorial

Local fulfillment configuration

Here we will configure how the local fulfillment app behaves. Especially which documents are offered in which process.

PreviousDistributed Order Management System (Routing)NextIncident Reporting

Last updated 5 months ago

Was this helpful?

This page is outdated. Please go to our new documentation under .

The order fulfillment with the fulfillmenttools mobile app has three stages:

  • Picking

  • Packing

  • Handover

First the order items need to be picked, then packed into boxes and after that they need to be handed over to the carrier or the customer. Let's configure the behaviour!

Picking

As discovered in earlier parts of our tutorial, the entity involved in the picking process is the pickjob. To configure the app's behaviour in that process, we need to adjust the PickJob tag configuration. This is made using the . Let's first get our information how it is currently configured:

curl --location 'https://your.api.fulfillmenttools.com/api/configurations/tags/pickjob' \
--header 'Authorization: Bearer <TOKEN>'

The platform responds with a 200 OK response showing us the configuration:

{
  "version": 0,
  "offeredDocumentsPerTag": [],
  "offeredDocumentsByDefault": [
    {
      "documentCategory": "SENDLABEL"
    },
    {
      "documentCategory": "RETURNNOTE"
    }
  ]
}

As we do not need special documents in the picking step, the default settings fit our needs here. In further stages of the integration something like a sticker shown in the app for some tags might be imaginable, but LU.XY does not need anything special for now.

Packing

Now let's have a look at the PackJob's configuration:

curl --location 'https://your.api.fulfillmenttools.com/api/configurations/tags/packjob' \
--header 'Authorization: Bearer <TOKEN>'

Again we will receive a 200 OK response showing the configuration:

{
  "id": "tag_packjob",
  "version": 1,
  "created": "2024-02-06T13:13:49.810Z",
  "lastModified": "2024-02-06T13:13:49.810Z",
  "offeredDocumentsByDefault": [
    {
      "documentCategory": "SENDLABEL"
    },
    {
      "documentCategory": "RETURNNOTE"
    }
  ],
  "offeredDocumentsPerTag": [],
  "packJobCreationPerTag": []
}

The offeredDocumentsByDefault property shows us which documents are offered for printing inside the packing process. Per default, these are the shipping label and a return note. LU.XY does not need a return note, as the information is shown on the delivery note. They want to print these documents:

  • Shipping label

  • Return label

  • External documents (delivery note from some marketplaces)

  • Delivery note

curl --location --request PUT 'https://your.api.fulfillmenttools.com/api/configurations/tags/packjob' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <TOKEN>' \
--data '{
    "version": 1,
    "offeredDocumentsByDefault": [
        {
            "documentCategory": "SENDLABEL"
        },
        {
            "documentCategory": "RETURNLABEL"
        },
        {
            "documentCategory": "EXTERNAL"
        },
        {
            "documentCategory": "DELIVERYNOTE"
        }
    ],
    "offeredDocumentsPerTag": [],
    "packJobCreationPerTag": []
}'

As you might have noticed, the list of offeredDocumentsByDefault is a bit longer and contains different items. The response is a 200 OK reading back the uploaded information:

{
    "id": "tag_packjob",
    "version": 2,
    "created": "2023-11-23T12:21:01.256Z",
    "lastModified": "2024-02-06T13:24:10.747Z",
    "offeredDocumentsByDefault": [
        {
            "documentCategory": "SENDLABEL"
        },
        {
            "documentCategory": "RETURNLABEL"
        },
        {
            "documentCategory": "EXTERNAL"
        },
        {
            "documentCategory": "DELIVERYNOTE"
        }
    ],
    "offeredDocumentsPerTag": [],
    "packJobCreationPerTag": []
}

Handover

curl --location 'https://your.api.fulfillmenttools.com/api/configurations/tags/handoverjob' \
--header 'Authorization: Bearer <TOKEN>'

The 200 OK response again informs us about the current configuration:

{
    "version": 0,
    "offeredDocumentsPerTag": [],
    "offeredDocumentsByDefault": [
        {
            "documentCategory": "SENDLABEL"
        },
        {
            "documentCategory": "RETURNNOTE"
        }
    ]
}

This is fine for LU.XY

This is configured by the :

The process of giving the package to the parcel courier is called the handover. When using a label generated with the fulfillmenttools platform, the HandoverJob will automatically be closed. However, let's look at the configuring using :

https://docs.fulfillmenttools.com/documentation
tag configuration endpoint
PUT PackJob configuration endpoint
GET endpoint