fulfillmenttools
  • Welcome to the fulfillmenttools Platform Documentation
  • Getting Started
    • Setup your access to fulfillmenttools
    • Make your first API Calls
      • Add your first facility
      • Add your first listing
      • Place your first order
    • Core concepts & terminology
      • Order Flow
    • Postman Collection
    • Client SDKs
    • FAQ
  • Clients
    • Backoffice
      • First steps - Registration
      • Network view
        • Home
        • Orders
          • Unroutable orders
          • Pre-orders & Backorders
          • Order History
        • Inventory Management
          • Stock Overview
          • Channel Inventory
        • Facilities
        • Users
        • Returns
        • DOMS configuration
        • Settings
        • Analytics
          • DOMS Pages
          • Fulfillment Operations Pages
          • Inventory Pages
          • Downloads Page
      • Facility view
        • Home
        • Inbound
        • Tasks
        • Listings
        • Storage Locations
        • Facility
        • Users
    • Inventory app
      • Registration Inventory App
      • App sections
        • Inbound
        • Storage and relocation
    • Operations app
      • Android
        • Manual Registration
        • Android Enterprise Registration
        • Sections
          • Picking
            • Load Units (legacy)
            • Substitute items
            • Weighed or measured products
            • Scanning configuration
            • Picking Methods
              • Batch Picking
              • Multi Order Picking
          • Packing
          • Handover
          • Returns (legacy)
        • Printing
        • Notifications
      • Webapp
        • Packing
      • Overview features Android & Webapp
    • Technical requirements
      • Zebra Hardware Scanner Configuration
      • Honeywell Hardware Scanner Configuration
      • Supported barcodes for camera scanning
      • Requirements for fft applications
      • Zebra printer
    • Returns app
      • Handle unannounced returns
      • Handle announced returns
  • Products
    • Core Functionality
      • Process
        • External actions
      • Add and manage facilities
      • Notification Center
      • Checking on features
      • Tags and Stickers Concept
      • GDPR
      • Remote Configuration
      • Expiry
      • Target time
      • Time calculation for queries of future availabilities (LPS-calculation)
      • Interfacility Transfer
    • Carrier Management
      • Overview
        • Available Carriers
      • Concepts
        • Carrier Country Service Mapping (CCSM)
        • Non-delivery-days
        • Custom Carrier & Headless operation of Carriers
      • Providing needed data
    • Fulfillment Options
      • Fulfillability Check
      • Checkout Options
        • Available fulfillment options based on basket
        • Earliest possible delivery date
        • Available delivery dates within time-period
        • Availability for delivery date
      • Delivery Promise
    • Inventory Management
      • Configurations
      • Entities
        • Listing
        • Stock
          • Stock Properties
        • Storage Location
        • Zone
      • Global Inventory
        • Stock availability
        • Channel Inventory
        • Expected stock
        • Inbound Process
        • Reservations
        • Safety Stock
      • Inventory Control
        • Inventory Traits
        • Measurement Units
        • Outbound Inventory Tracking
        • Storage Location Recommendations
    • Order Fulfillment
      • Headless Order Fulfillment
      • Pick Jobs
      • Zone picking
      • Load Units
      • Custom Service
      • Handover Jobs
      • Add External Documents
      • Configurations
        • Picking Configuration
          • Picking methods
          • Short Pick Reasons
        • Packing Configuration
          • Packing Container Types
        • Print / Document Configuration
        • Tag Configurations
          • Parcel Tag Configuration
        • Handover Configuration
        • Operative Container Types
    • Order Routing
      • Entities
        • Ship-from-Store Orders
        • Click-and-Collect Orders
        • Locked Orders
        • Custom Services Orders
          • Simple Custom Service Order
          • Complex Custom Service Order
      • Fences
      • Ratings
      • Order Split
        • Order split - initial routing
        • Order split after shortpick
        • Item bundles
      • Reroute
      • Shape the routing with the DOMS Toolkit
      • Decision logs
    • Returns Management
      • Returns legacy
        • Available status
      • Returns 2.0
        • Return Reasons
        • Item Conditions
        • Integrating Returns with Events
    • Use Cases
      • Demand-Driven Replenishment
      • Expected stock in availability
      • Multi Order Picking
      • Interfacility transfer
      • Assigned Users
  • Connecting to fulfillmenttools
    • General Topics
      • Use external identity providers to authenticate to fulfillmenttools
        • Microsoft Entra ID / Azure Active Directory (AD)
      • Public Event Export
      • Available Regions
      • Backup Policies
    • GraphQL API
    • RESTful API
      • General Topics
        • API Release Life Cycle
        • Versioning
        • Authorization
        • Customization via Attributes
        • Update Guarantees
        • Rate Limits
        • Resource Timestamps
        • Pagination Interface
        • Localization
        • Custom Attributes
      • OpenAPI Specification
        • Swagger UI
        • OpenAPI 3.0 Spec
    • Eventing
      • Structure of an Event
      • Available Events
      • Tutorial
    • commercetools Connect
    • Integration Tutorial
      • Adding facilities
      • Adding listings to facilities
      • Configuring stocks
      • Carrier configuration
      • Placing orders
      • Checkout Options
      • Distributed Order Management System (Routing)
      • Local fulfillment configuration
  • Incident Reporting
    • How to report incidents in fulfillmenttools
    • How to define incident priorities
  • Release Notes
    • Release Summary – May 2024
    • Release Summary – June 2024
    • Release Summary – July 2024
    • Release Summary – August 2024
    • Release Summary – September 2024
    • Release Summary – October 2024
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  • Core
  • Inventory
  • Order Fulfillment
  • Returns Management

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  1. Release Notes

Release Summary – June 2024

PreviousRelease Summary – May 2024NextRelease Summary – July 2024

Last updated 6 months ago

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This page is outdated. Please go to our new documentation under https://docs.fulfillmenttools.com/documentation.

Core

External actions
  • Define an external action which allows triggering actions and processes in external systems (outside fulfillmenttools). This covers, for example, sending an email to a consumer, adjusting the payment for an order, or other order-related processes.

  • The feature enables generic communication with third-party systems. The definition of the external action (done via our API) and the integration of our platform into other systems determines the functional capabilities of the action.

  • There are two types of external actions: LINK and FORM

    • LINK: A link or deeplink can be attached to an order. A user can then execute processes via the linked external system.

    • FORM: Configure a modal with individual texts and input fields fields. When completing this action, an external event is sent which then can be used to trigger further processes.

  • Executing an external action is logged and displayed in our order history.

Please find further information here.

New language: Spanish

Spanish is supported as a new language in Backoffice, Operations Web App, Operations App, and Returns App

Inventory

Extend expected stocks by properties
  • Stock that is expected to arrive in inbound processes can have stock properties and an availableUntil value reflecting the residual life of the stock

  • This improves the calculation of future (inventory) availability since systems know when stock cannot be sold anymore before it even arrived in a facility

  • Stock properties can be configured via requestedItems in the purchaseOrder. For more information please refer to Inbound Process.

  • The availableUntil value is automatically calculated for expectedStocks if configured in the respective listing (same as for stocks). For more information please refer to Stock Available Until.

  • If there are stock properties specified in the purchase order, they are visible in the inbound view in the Backoffice.

Order Fulfillment

Returns Management

Carrier news
  • For DHL users the service "Bulky Goods" is supported which can be configured in the label classifications via the carrier configuration on tenants.

  • INTEX and UPS Capital are supported

Provide short pick reasons when performing a short-pick while picking
  • Reasons why certain items were short picked by the picker can be provided as optional information by the picker during the picking process.

  • When available and active, the reasons will automatically be shown to the user when trying to complete a picking task with short picked items.

  • More information on how to configure reasons for short-picks can be found here.

Support of different address types on delivery and return note
  • The currently available types of consumer addresses can be used on documents for delivery and return note: POSTAL_ADDRESS, PARCEL_LOCKER, INVOICE_ADDRESS

  • Pleas also consider the prioritization rules when providing more than one address type.

  • More information about the usage of address types and their impact on documents can be found here.

Trigger refund screen
  • On the returns page, a refund for items with status ACCEPTED can be triggered.

  • Items with status REJECTED or WAITING_FOR_INPUT are displayed but cannot be edited.

  • Items eligible for a refund can be updated, including entering the refund amount / percentage and currency.

Please note: Only price and currency provided within the order can be displayed. If this information is not available, no refund amount or currency will be shown.