fulfillmenttools
  • Welcome to the fulfillmenttools Platform Documentation
  • Getting Started
    • Setup your access to fulfillmenttools
    • Make your first API Calls
      • Add your first facility
      • Add your first listing
      • Place your first order
    • Core concepts & terminology
      • Order Flow
    • Postman Collection
    • Client SDKs
    • FAQ
  • Clients
    • Backoffice
      • First steps - Registration
      • Network view
        • Home
        • Orders
          • Unroutable orders
          • Pre-orders & Backorders
          • Order History
        • Inventory Management
          • Stock Overview
          • Channel Inventory
        • Facilities
        • Users
        • Returns
        • DOMS configuration
        • Settings
        • Analytics
          • DOMS Pages
          • Fulfillment Operations Pages
          • Inventory Pages
          • Downloads Page
      • Facility view
        • Home
        • Inbound
        • Tasks
        • Listings
        • Storage Locations
        • Facility
        • Users
    • Inventory app
      • Registration Inventory App
      • App sections
        • Inbound
        • Storage and relocation
    • Operations app
      • Android
        • Manual Registration
        • Android Enterprise Registration
        • Sections
          • Picking
            • Load Units (legacy)
            • Substitute items
            • Weighed or measured products
            • Scanning configuration
            • Picking Methods
              • Batch Picking
              • Multi Order Picking
          • Packing
          • Handover
          • Returns (legacy)
        • Printing
        • Notifications
      • Webapp
        • Packing
      • Overview features Android & Webapp
    • Technical requirements
      • Zebra Hardware Scanner Configuration
      • Honeywell Hardware Scanner Configuration
      • Supported barcodes for camera scanning
      • Requirements for fft applications
      • Zebra printer
    • Returns app
      • Handle unannounced returns
      • Handle announced returns
  • Products
    • Core Functionality
      • Process
        • External actions
      • Add and manage facilities
      • Notification Center
      • Checking on features
      • Tags and Stickers Concept
      • GDPR
      • Remote Configuration
      • Expiry
      • Target time
      • Time calculation for queries of future availabilities (LPS-calculation)
      • Interfacility Transfer
    • Carrier Management
      • Overview
        • Available Carriers
      • Concepts
        • Carrier Country Service Mapping (CCSM)
        • Non-delivery-days
        • Custom Carrier & Headless operation of Carriers
      • Providing needed data
    • Fulfillment Options
      • Fulfillability Check
      • Checkout Options
        • Available fulfillment options based on basket
        • Earliest possible delivery date
        • Available delivery dates within time-period
        • Availability for delivery date
      • Delivery Promise
    • Inventory Management
      • Configurations
      • Entities
        • Listing
        • Stock
          • Stock Properties
        • Storage Location
        • Zone
      • Global Inventory
        • Stock availability
        • Channel Inventory
        • Expected stock
        • Inbound Process
        • Reservations
        • Safety Stock
      • Inventory Control
        • Inventory Traits
        • Measurement Units
        • Outbound Inventory Tracking
        • Storage Location Recommendations
    • Order Fulfillment
      • Headless Order Fulfillment
      • Pick Jobs
      • Zone picking
      • Load Units
      • Custom Service
      • Handover Jobs
      • Add External Documents
      • Configurations
        • Picking Configuration
          • Picking methods
          • Short Pick Reasons
        • Packing Configuration
          • Packing Container Types
        • Print / Document Configuration
        • Tag Configurations
          • Parcel Tag Configuration
        • Handover Configuration
        • Operative Container Types
    • Order Routing
      • Entities
        • Ship-from-Store Orders
        • Click-and-Collect Orders
        • Locked Orders
        • Custom Services Orders
          • Simple Custom Service Order
          • Complex Custom Service Order
      • Fences
      • Ratings
      • Order Split
        • Order split - initial routing
        • Order split after shortpick
        • Item bundles
      • Reroute
      • Shape the routing with the DOMS Toolkit
      • Decision logs
    • Returns Management
      • Returns legacy
        • Available status
      • Returns 2.0
        • Return Reasons
        • Item Conditions
        • Integrating Returns with Events
    • Use Cases
      • Demand-Driven Replenishment
      • Expected stock in availability
      • Multi Order Picking
      • Interfacility transfer
      • Assigned Users
  • Connecting to fulfillmenttools
    • General Topics
      • Use external identity providers to authenticate to fulfillmenttools
        • Microsoft Entra ID / Azure Active Directory (AD)
      • Public Event Export
      • Available Regions
      • Backup Policies
    • GraphQL API
    • RESTful API
      • General Topics
        • API Release Life Cycle
        • Versioning
        • Authorization
        • Customization via Attributes
        • Update Guarantees
        • Rate Limits
        • Resource Timestamps
        • Pagination Interface
        • Localization
        • Custom Attributes
      • OpenAPI Specification
        • Swagger UI
        • OpenAPI 3.0 Spec
    • Eventing
      • Structure of an Event
      • Available Events
      • Tutorial
    • commercetools Connect
    • Integration Tutorial
      • Adding facilities
      • Adding listings to facilities
      • Configuring stocks
      • Carrier configuration
      • Placing orders
      • Checkout Options
      • Distributed Order Management System (Routing)
      • Local fulfillment configuration
  • Incident Reporting
    • How to report incidents in fulfillmenttools
    • How to define incident priorities
  • Release Notes
    • Release Summary – May 2024
    • Release Summary – June 2024
    • Release Summary – July 2024
    • Release Summary – August 2024
    • Release Summary – September 2024
    • Release Summary – October 2024
Powered by GitBook
On this page

Was this helpful?

  1. Clients
  2. Backoffice

First steps - Registration

PreviousBackofficeNextNetwork view

Last updated 5 months ago

Was this helpful?

This page is outdated. Please go to our new documentation under .

You will have received credentials from fulfillmenttools to log into the backoffice. As the backoffice is Browser based (Google Chrome is recommended) you will need to open the URL of your backoffice to access it.

In the following how to`s the first steps are explained of logging in, connecting your app with the backoffice and changing the language.

How to log into the Backoffice?
  1. With your given Username and Password you can log in

    Depending on your user role you can either enter the Network View or the Facility View.

  2. Select the desired view

  3. After log in you will arrive in the Cockpit View. Select your action (Cockpit)

How to connect your Backoffice with the app?
  1. Log in and select depending on your actions and user role the Network View or Facility View

  2. Click on Settings (It makes no difference if you are in the Facility View or Network View) and open up the field “Add mobile device”)

  3. Download the Android App fulfillmenttools and connect the app by scanning the QR Code. When opening the app the first time you have to perform the following steps:

    1. Once the QR code has been scanned, the connection is made and you are redirected to the login prompt.

If you are using a too old version of the app, you will get a screen that informs you about your version mismatch and forces you to update the app from out the Google Play Store.

How to change languages?
  1. Log in and select depending on your actions and user role the Network View or Facility View

  2. In every view on the right corner you can find the actual language

  3. To change it you can click on the actual language and you will see all the available languages. Select your desired language.

Click “App aktivieren” on the welcome screen.

Grant access to your camera. If you deny the access, you get a button within the camera view to grant access from out the settings of your Android device.

Scan the QR-Code shown in your backoffice with the app.

https://docs.fulfillmenttools.com/documentation