Returns 2.0 app

The new Returns module, combined with our upcoming app for iOS (with Android support coming soon), provides a powerful and flexible way to handle incoming returns. You can mark returned items, capture return reasons, and document item conditions.

The fulfillmenttools Returns app allows you to create returns for products that customers have sent back. You can process packages that arrive with or without prior notice (unannounced vs. announced returns). Additionally, the app supports your quality check process by documenting item conditions and return reasons. Our user-friendly and efficient return process enables fast and precise handling, even for high-value products.

Before you can start using our Returns app, you will need to connect to your tenant. This setup process is the same as for our Operations app and Inventory app.

See here how to connect your app to your tenant.

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