Order History
Introduction
The order history provides insight into the process that an order has already gone through in our platform. Both the facilities to which the order has already been assigned as well as the operational processes such as picking and packing are made visible here.
Description
General
The order history can be accessed by using the three dot menu on the right of the order card.
The screenshot below shows an example of the steps that an order might have already gone through in our platform.
Routing decision
In addition, the routing decision for an order is made transparent in the order history. This helps users to understand why an order was routed to a certain facility or why an order has become is unroutable. The routin decision can be accessed by clicking on the info icon on the right side of the routing bar.
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