Order History

In the Network View of the Backoffice you can see the history of an order. This makes it easier to understand what happened in the fulfilling process.

The order history can be accessed using the three dot menu of an order with the option "Order History".

On the following page you can see an overview what happened with your oder in which facility.

Routing decision

On this page you can also understand why an order was routed to a certain facility or why an order is unroutable. By clicking on the i symbol on the right side of the routing bar a modal will open showing the decision log for every facility.

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