Settings

This page is outdated. Please go to our new documentation under https://docs.fulfillmenttools.com/documentation.

Introduction

The Network view settings allow users to configure platform behaviour on network level.

Description

Connecting our apps

After downloading one of our applications, users can connect their tenant with their device by scanning the QR code displayed on this page. In the section "fulfillmenttools apps" an overview of our app portfolio is shown covering, among others:

• Operations Android App

• Operations Web App

• Inventory Android App

• Returns Android App

• Returns iOS App

Carrier credentials

Overview of all connected carriers for that tenant. Furthermore, users can define carrier credentials tenant-wide. Location based carrier credentials can be set in the section “Facilities” under “Carrier”.

Substitution items

Substitute items are items that can be picked if the originally ordered items are not available. This setting defines whether picking substitute items for orders is allowed.

A list of potential substitute items can be defined for each product on network level via API. If an item could not be picked successfully, and the configuration is active, users have the option to choose one (or more) substitute item(s).

Substitute items do not necessarily require an existing listing. As a result, unlisted products can also be picked as substitute items, for example, if the substitute item should not be available in general, but only as a substitute.

Picking substitute items is currently only available within the Operations Android App for single order picking.

Manual stock adjustment

Define whether manual stock adjustments via the Backoffice should be allowed.

Fulfillment times and closing days for multiple facilities

Define fulfillment times, fulfillment capacity, and closing days for multiple facilities at once.

If a bulk update on fulfillment times and closing days is saved, already submitted times are overwritten for the selected facilities.

Timeframe for future capacity planning

Define the number of days in which future fulfillment capacity in facilities should be considered. Fulfillment capacity reflects the number of orders that can be fulfilled in a facility in a specific timeframe. If the capacity fence is activated, facilities that have no more capacity left for the number of specified days are ignored during routing.

FAQs

How to connect carrier network wide?

1. Select “Network View”

   
2. Click on “Settings”

   
3. Open the field “Carrier credentials”

   
4. Click on “Change credentials”

   
5. Enter the API Key and enable the toggle if you have a network-wide contract

   
6. Enter the credentials for the network-wide carrier

   
7. Define the carrier credential data and click on “Save”

How to define whether substitution items are allowed?

1. Select “Network View”

2. Click on “Settings”

3. Open the field “Substitution items”

4. Enable the function by clicking on “Feature disabled”. It will turn into “Feature enabled”. Afterwards click “Save”.

⚠️ Substitute items can only be configured via API.

How to enable manual stock adjustments?

1. Select “Network View”

   
2. Click on “Settings”

   
3. Open the field “Manual stock adjustment”

   
4. Enable the function by clicking on “Manual stock adjustment is inactive”. It will turn into “manual stock adjustment is active". Afterwards click on “Save”.

   
5. In the facility view it is then possible to change the stock manually in the listings. After changing click on “Save”.

   

How to set fulfillment times for multiple facilities?

1. Open Network view

   
2. Select Settings

   
3. Select “Fulfillment times for multiple facilities” and click on “Edit”

   
4. Either select all facilities or those you want to change the fulfillment times for

   
5. Set the timeslots and according capacities per timeslot. Hint: The quantity capacity defines the number of tasks that can be handled during a timeslot. The capacity is considered in the routing decision as soon as the capacity fence or rating is activated.

   
6. Optional: Set fulfillment free days in batch for holidays, during cycle counting or other fixed dates.

   
7. Check your added data and confirm via the “save” button