Printing

Users can decide which documents should be added to the picking or packing process.

The printing section consists of several printing tabs:

Shipping Labels
Return Labels
Delivery Note
Return Note
External Documents

A delivery note and a return note contain items of the corresponding picking task and carry additional information about the picked amount of each item. Both documents can be created on demand in the app.

External documents are documents created outside the fulfillmenttools system, such as invoices or individual coupons created in external systems. These documents can be integrated into the printing process so that a worker can print external documents during the fulfillment process using the app.

If a user picks the task first, they can order a shipping label for this task at the end of picking. Requesting a shipping label also generates a return label, which is attached to the shipping label.

To create shipping or return labels, a carrier connection is required.

For more on printing and document configuration, refer to the Print and Document Configuration documentation.

Prioritization of address types

When using different address types within an order, the following prioritization is used for the address on the return note:

INVOICE_ADDRESS
POSTAL_ADDRESS

If neither is available, an error message is returned.

For the delivery note, the following prioritization is used:

PARCEL_LOCKER
POSTAL_ADDRESS
INVOICE_ADDRESS

Printing from the Android app

During the packing process, users can print various documents, such as delivery notes and return notes. The system also generates shipping labels to prepare picked and packed items for shipment.

Printing and shipping

Clicking the print icon in a packing task opens the options for printing and shipping.

Shipping label creation

To create a shipping label, click the + button at the lower right corner of the screen. Depending on the configurations and selected carrier, additional information may be required to order a shipping label.

After all information is provided, the system creates the shipping label, which can then be selected for printing.

If the shipping label creation fails, you'll see an error message with details to help resolve the issue.

Printing from the Webapp

During packing, users can print various documents, including delivery notes, return notes, and other documentation. The application also generates shipping labels to facilitate the preparation of picked and packed items for shipment.

Printing and shipping

After a user completes a packing task, the app guides them to the screen for printing documents such as delivery notes, return notes, or additional documents like invoices or manuals.

Creating a shipping label

Users create a shipping label by tapping the + button in the lower-right corner of the screen. Depending on the configurations and selected carrier, additional information might be required to order a shipping label.

Once all required information is provided, the system creates the shipping label, which can then be selected for printing.