Printing

Introduction

Users can decide which documents should be added to the picking or packing process.

The printing section consists of several printing tabs:

• Shipping Labels

• Return Labels

• Delivery Note

• Return Note

• External Documents

A delivery note and a return note contain items of the corresponding picking task and carry additional information about the picked amount of each item. Both documents can be created on demand in the app.

External documents are documents created outside the fulfillmenttools system, such as invoices or individual coupons created in external systems. These documents can be integrated into the printing process so that a worker is able to print external documents within the fulfillment process using the app.

If a user picks the task first, they have the option to directly order a shipping label for this task at the end of picking. Requesting a shipping label also generates a return label, which is attached to the shipping label.

In order to create shipping or return labels, a carrier connection is required.

For more on printing and document configuration, refer to the Print and Document Configuration documentation.

Prioritization of address types

When using different address types within an order, the following prioritization is used for the address on the return note:

1. INVOICE_ADDRESS

2. POSTAL_ADDRESS

If neither is available, an error message is returned.

For the delivery note, the following prioritization is used:

1. PARCEL_LOCKER

2. POSTAL_ADDRESS

3. INVOICE_ADDRESS