Printing & document configuration

Introduction

It is possible to add documents that are relevant in the operational process, for example, while picking or packing.

Available document types are:

• Shipping label

• Return label

• Delivery note

• Return note

• External documents

It is possible to add different documents to different orders, pick jobs, pack jobs, etc. For adding external documents to the order process, please visit external documents page.

Please go to the Developer Docs for more information on handling printing and document configurations via API.

Description

A delivery and return note contain items of the corresponding picking task and carry additional information about the picked amount of each item. Both documents can be created on demand in the app.

External documents are documents which are not created within the fulfillmenttools system, such as invoices or individual coupons which are created in external systems. Those documents can be easily integrated into the printing process, so that a worker is able to print external documents within the fulfillment process with the app.

If a user decides to pick the task first she has the option to directly order a label for this task at the end of picking. While requesting a label, a return-label is requested as well which is then attached to the normal label.

In order to create shipping or return labels, a carrier connection is required. When batch picking is activated, printing within the picking process is not possible.

Special configuration with tags

It is up to the user, if the same documents should be used for each pick job / pack job or if the configuration should be more more detailed using via tags. Tags can be helpful to handle pick jobs and pack jobs differently. For example, marketplace orders may need other documents than orders from the company's own store.

More information on tags can be found in the Developer Docs.

Examples

Example 1: A shipping label should be printed in the picking process

Configure the “SENDLABEL” in the pick job. The picker can now start the pick job, click on the print button, print the label and do the following process steps.

Example 2: A delivery note should be printed in the packing process

Configure the “DELIVERYNOTE” in the pack job. Then it is only shown when clicking the print button in the pack job / packing process.