Facility

Introduction

In the facility view, users can manage facility data and configurations such as fulfillment times or available shipping providers ("carriers"). These configurations can influence the routing decision and the data displayed in the Operations App and the Backoffice.

Description

Users can configure facility data, fulfillment times, closing days, carriers that ship from the respective facility, storage principles, and configurations for short-picks.

For more details on configuring facilities, refer to the Products – Facility documentation.

FAQs

How to add facilities?

Select “Network View”
Click “Facilities” to reach the facility overview
Click “Add facility”
Enter facility data and save the facility

How to remove a facility from the network?

If a facility should no longer be used for order fulfillment, it is recommended to set the facility to Disabled first. As a consequence, no new orders are assigned to this facility. After all operational processes have been completed (and no more returns are expected for this facility) the facility can be set to Offline. This should only be done if there is no longer a need to access the facility from an operational perspective.

How to set fulfillment times and capacities?

Select “Network View”\
Click “Facilities” to reach the facility overview
Click the settings icon
Define individual fulfillment times and capacities

How to set closing times?

Select “Network View”
Click “Facilities” to reach the facility overview
Click the settings icon
Click “Add day”
Define individual closing times

How to set average fulfillment duration?

Select “Network View”
Click “Facilities” to reach the facility overview
Click the settings icon
Either activate the tenant-wide default duration or define a specific value for each facility

How to connect carrier to a facility?

Select “Network View”
Click “Facilities” to reach the facility overview
Click the settings icon
Activate the carriers that should pick up shipments from a specific facility
Enter or change the Carrier Credentials and click “Save”

How to set stock to zero in case of short-pick?

Select “Network View”
Click “Facilities” to reach the facility overview
Click the settings icon
Enable this feature if the stock should be set to zero in case of a short-pick

Using fulfillment capacity for planning

Select “Network View”
Click “Facilities” to reach the facility overview
Click the settings icon
Enable this feature to use fulfillment capacities for capacity planning. The capacity for each fulfillment time slot must be configured in the “Fulfillment times” tab. To exclude facilities from the routing decision that have no available capacity in a desired timeframe, the corresponding fence must be activated in the DOMS settings. Additionally, it is possible to prioritize facilities with more available capacity by enabling the corresponding rating in the DOMS settings.

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Last updated 17 days ago