User

Introduction

The user management feature enables workflows for multiple clients. Every user is assigned a role that is associated with specific permissions in the fulfillmenttools platform. The user view displays a list of all users, along with their first name, surname, user name, assigned role, and assigned facilities, sorted alphabetically by surname. Depending on their permissions, users can create, edit, and delete other users in this view.

For more detailed information, see the main User Management documentation.

User roles

There are three pre-configured roles:

• Administrator Full, unrestricted access to all platform functionalities.

• Supervisor Must be assigned to one or more facilities. Access and permissions are limited to these facilities. Can perform operational tasks and some administrative tasks.

• Fulfiller Must be assigned to one or more facilities. Access and permissions are limited to these facilities. Can perform operational tasks.

Note: If a user is online when the user's permissions are changed, it may take up to five minutes for the new permissions to take effect.

All basic roles are supported in the fulfillmenttools mobile apps. However, certain views, features, and functionalities in the Backoffice are accessible only with the appropriate permissions.

FAQs