# Operations app

The Operations app supports operational processes necessary for order fulfillment, including picking, packing, printing shipping labels, and handover to the shipping provider. It's available as a web-based application and for Android devices.

Because the web-based and Android applications are built on different codebases, their features differ.

More information on the hardware requirements for both clients can be found in the [technical requirements article](/documentation/apps/technical-requirements.md).

## Picking methods

<table><thead><tr><th>Picking method</th><th>Android<select><option value="TdB6FuAUDtOd" label="Available" color="blue"></option><option value="aWglfpHGDhKO" label="Planned" color="blue"></option></select></th><th>Webapp<select><option value="Cog98e6aLMZO" label="Available" color="blue"></option><option value="On7v9JeWiym6" label="Not available" color="blue"></option></select></th></tr></thead><tbody><tr><td>Single order picking</td><td><span data-option="TdB6FuAUDtOd">Available</span></td><td><span data-option="Cog98e6aLMZO">Available</span></td></tr><tr><td>Batch picking</td><td><span data-option="TdB6FuAUDtOd">Available</span></td><td><span data-option="Cog98e6aLMZO">Available</span></td></tr><tr><td>Zone splitting</td><td><span data-option="aWglfpHGDhKO">Planned</span></td><td><span data-option="On7v9JeWiym6">Not available</span></td></tr><tr><td>Multi-order picking</td><td><span data-option="TdB6FuAUDtOd">Available</span></td><td><span data-option="On7v9JeWiym6">Not available</span></td></tr></tbody></table>

## Features

<table><thead><tr><th width="496.93359375">Feature</th><th width="132.33203125">Android<select><option value="8c169KaorNCB" label="Available" color="blue"></option><option value="6z5H3AcpkWn7" label="Planned" color="blue"></option><option value="dXssrdQWd835" label="Not available" color="blue"></option></select></th><th>Webapp<select><option value="TXtdJYfyuM9S" label="Not available" color="blue"></option><option value="voovRVX4QQx2" label="Available" color="blue"></option><option value="2x0lwcqSJaaK" label="Planned" color="blue"></option></select></th></tr></thead><tbody><tr><td>Substitute items (single order pick only)</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Weighing items</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Load units</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Restow section</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Storage locations</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Display expiry date</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Returns</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Packing items</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Packing items configuration (no checkboxes)</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Scanning packing items</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="2x0lwcqSJaaK">Planned</span></td></tr><tr><td>New packing in separate parcels</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Notifications</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Pick job takeover</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Print screen without tabs</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Improved printing behavior</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Delivery note</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Return note</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Return label</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Scan via device</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Scan via USB device</td><td><span data-option="dXssrdQWd835">Not available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Scanning logic</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Filter in handovers</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Filter in picking task overview</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Specific carrier error message</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Set zero stock info for item</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Can handle reroute on short-pick with batch pick</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Stickers on tasks</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Stickers on line items (picking, packing)</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Handling interfacility transfer</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Cancelling on task level</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="2x0lwcqSJaaK">Planned</span></td></tr><tr><td>Providing additional info while picking/packing</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Photo function in process</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Pick run proposal</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Provide short-pick reasons while picking</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Partial handover (pick up)</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr><tr><td>Pickup locations</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Handling of bundles</td><td><span data-option="6z5H3AcpkWn7">Planned</span></td><td><span data-option="TXtdJYfyuM9S">Not available</span></td></tr><tr><td>Ask for carrier-specific information before ordering a label</td><td><span data-option="8c169KaorNCB">Available</span></td><td><span data-option="voovRVX4QQx2">Available</span></td></tr></tbody></table>


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