Users

Introduction

The user management feature allows a multi client workflow. This ensures no mutual interference between users and that processes can be conducted simultaneously.

Furthermore, every user has a role which is connected to certain permissions in our platform. Due to that, authorizations and process approvals in the different facilities can be mapped accordingly in our systems.

More information can be found under Products – User Management.

Description

Functionalities

The user view shows a list of all users, along with first name, surname, user name, assigned role, and assigned facilities sorted in alphabetical order (A-Z) by surname.

Creating users

Only users with the right permissions are allowed to create other users.

• The username has to be unique. Umlauts are converted automatically to their character-friendly equivalents, e.g., “ö” becomes “oe” and “ß” becomes “ss”.

• When entering a password the security level of the password is indicated. It must be at least 6 characters.

• When creating or editing a user, the language in which Backoffice and App are shown by default can be defined.

Editing and deleting users

Users can be deleted. Users can also delete themselves.

If a user loses the permission to perform an action (due to a role change, a facility change or deletion of the user itself) the user gets logged out of the app or the Backoffice. If there are still jobs such as pick jobs assigned to the user, the jobs are set back to open status and all data is reset.

Permissions

There are no functionalities within our apps that require a certain role.

Permissions within the platform

Action	Fulfiller	Supervisor	Administrator
Create user	✕	Can create “fulfillers” and “supervisors”	✔
Assign facilities	✕	When creating a user, this user inherits the facility of the supervisor.	✔
Change own role	✕	✔	✔
Access to multiple facilities	bound to one facility	bound to one facility	✔
Access to administrative features	✕	access to certain administrative features on facility level	access to all features available within the platform

Permissions within our Backoffice

Section	Fulfiller	Supervisor	Administrator
Cockpit	✔	✔	✔
Tasks	✔	✔	✔
Facility	✕	✔	✔
Listings	✕	✔	✔
Storage locations	✕	✔	✔
Users	✕	A supervisor only sees users that are assigned to her facility.	✔
Settings	✕	A supervisor can only change facility-specific settings.	An administrator can change settings that affect the complete tenant.

FAQs

How to add users and define the role?

1. Select “Network View”

   
2. Click on “Users”

   
3. Click on “Create user”

   
4. Enter the user data and select the role for this user

   

Can a user with role supervisor be assigned to multiple facilities?

It is possible to create a user with the role "supervisor" who has more than one facility assigned. Such a supervisor with multiple facilities might be something like a regional manager. This can only be done via API.