Printing

Introduction

Users can decide which documents should be added to the picking and/or packing process.

The printing section consists of several printing tabs:

• Shipping labels

• Return labels

• Delivery note

• Return note

• External documents

A delivery and return note contains items of the corresponding picking task and carry additional information about the picked amount of each item. Both documents can be created on demand in the app.

External documents are documents which are not created within the fulfillmenttools system, such as invoices or individual coupons which are created in external systems. Those documents can be easily integrated into the printing process, so that a workers is able to print external documents within the fulfillment process with the app.

If the user decides to pick the task first she has the option to directly order a label for this task at the end of picking. While requesting a label, a return-label is requested as well which is then attached to the normal label.

In order to create shipping or return labels, a carrier connection is required.

Please go to the Products section for more on the printing and document configuration.

Prioritization of address types

When using different address types within an order, the following prioritization is used for the address on the return note:

1. INVOICE_ADDRESS

2. POSTAL_ADDRESS

If neither is available, an error message is returned.

For the delivery note, the following prioritization is used:

1. PARCEL_LOCKER

2. POSTAL_ADDRESS

3. INVOICE_ADDRESS

Examples

Example 1: A shipping label should be printed in the picking process

Configure the “SENDLABEL” in the pick job. The picker can now start the pick job, click on the print button, print the label and do the following process steps.

Example 2: A delivery note should be printed in the packing process

Configure the “DELIVERYNOTE” in the pack job. Then it is only shown when clicking the print button in the pack job / packing process.