User Management

Introduction

The user management feature allows a multi client workflow. This ensures that there are no mutual interference between users and that processes can be conducted simultaneously.

Furthermore, every user has a role which is connected to certain permissions in the fulfillmentools platform. Due to that, authorizations and process approvals in the different facilities can be mapped accordingly.

More information on managing users in the Backoffice can be found under Apps & Clients – User. The API documentation can be found here.

Functionalities

Creating users

Only users with the right permissions are allowed to create other users.

• The username has to be unique. Umlauts are converted automatically to their character-friendly equivalents, e.g., “ö” becomes “oe” and “ß” becomes “ss”.

• The password must be at least 6 characters long.

• When creating or editing a user, the primary language for the user can be defined.

Editing and deleting users

Users can be deleted. Users can also delete themselves.

If a user loses the permission to perform an action (due to a role change, a facility change or deletion of the user itself) the user gets logged out of the app or the Backoffice. If there are still jobs such as pick jobs assigned to the user, the jobs are set back to open status and all data is reset.

Permissions

There are no functionalities within the apps that require a certain role.

Permissions within the platform

Action	Fulfiller	Supervisor	Administrator
Create user	✕	Can create “fulfillers” and “supervisors”	✔
Assign facilities	✕	When creating a user, this user inherits the facility of the supervisor.	✔
Change own role	✕	✔	✔
Access to multiple facilities	bound to one facility	bound to one facility	✔
Access to administrative features	✕	access to certain administrative features on facility level	access to all features available within the platform

Permissions within the Backoffice

Section	Fulfiller	Supervisor	Administrator
Cockpit	✔	✔	✔
Tasks	✔	✔	✔
Facility	✕	✔	✔
Listings	✕	✔	✔
Storage locations	✕	✔	✔
Users	✕	A supervisor only sees users that are assigned to her facility.	✔
Settings	✕	A supervisor can only change facility-specific settings.	An administrator can change settings that affect the complete tenant.