Custom services

Custom services contain all the information on a service offered in a facility. An example for a custom service would be an adjustment of a shirt by adding an embroidery on the collar and sleeve. After creation, the custom service is available for usage in all facilities. A custom service can also reference another custom service (such as when one service requires another to be done first), up to a maximum depth of 25 services(A -> B -> C ... -> Y). Custom services are executed via service jobs.

As custom services can be available in different facilities and can have differences in execution time, etc., Custom services must be connected to a facility through the "Facility Custom Service Connection".

Orders that are split by routing decisions are currently not supported with custom service. We do not recommend activating order split when working with custom services and service jobs.

Please go to the Developer Docs for more information on creating service jobs and orders with custom services via custom services API.