Parcel tag configuration

In the parcel tag configuration, a specific return address can be defined per return via tags. This can be helpful if returned items need to be sent to a special facility. An example are items that have reached their end of life cycle and need to be handled in a specific facility (outlet). This can be handled by configuring tags that contain the information about a specific return address. An order can be created with that tag which will then make sure that the return label will carry the new return address instead of the standard return address of the facility.

Multiple alternative return addresses can be chosen via tags. In this case, the alternative return address is chosen upon sorting the results by tagRef.

This will not affect the return notes generated via the fulfillmenttools platform.

Please go to the Developer Docs for a step by step guidance for configuring parcel tags via API.