External documents

External documents that are relevant during order fulfillment can be added to the order process. As a result, these documents can be, e.g., printed via the Operations App or can be used by other clients to upload or change documents during processing.

A typical use case is to attach a branded invoice document which is generated outside of the fulfillmenttools platform. Such a document can be added to the process to be printed and added to the parcel during order fulfillment.

External documents can be assigned to a section, depending on the operational process in which it is needed. This way it can be configured in which part of the app the document is displayed, e.g., in the Picking, Packing, or Handover section. Please see print / document configuration for adding external documents in a client.

Please go to the Developer Docs for more information on configuring external documents via API.