Handover configuration

Reasons why customers have rejected the order on handover can be stored in the handover configuration. They are called "refused reasons".

When handing over the products to the customer or delivery service there is a chance that the customer refuses the products. In that case, the refused products can be marked with a reason why the products were not accepted. The list of available reasons can be set up in different languages.

Please go to the Developer Docs for more information on creating refuse reasons for handover via handover REST API.