Facility view

The facility view is designed for store and warehouse managers who require a detailed overview of orders, facilities, and inventory for a specific facility.

The home view is the landing page of the facility view. It serves as a dashboard, providing an overview of operational data. This allows users to identify processes that require action or special attention quickly.

A chart provides insights into the current status of pick jobs in the facility.

There are also quick-access buttons for each area of Backoffice.

Sidebar

The sidebar allows you to access different sections of Backoffice.

Depending on your user role and permissions, and on what's been configured in the Remote configuration, you might see different sections in the sidebar.

Below is the list of sections in the facility view in Backoffice, assuming you have full access and all features added.

• Orders: Monitor and manage orders, their tasks, and their status in the facility.

• Inventory: Get an overview of products and stock levels available in the facility.

  • Storage locations: Get an overview of products' locations and manage storage locations.

  • Inbound: Monitor and manage deliveries of goods to the facility.

• Facility: Adjust the facility settings.

• Users: Add, delete, edit, or view users.

• Customize sidebar: Remove sections from the left-hand navigation and reorder the sections based on how often you use them. You can reset these changes at any time.

• Help: Access our documentation.

If some sections aren't visible, the individual remote configuration for the view must be activated.

Topbar

The topbar is the same across all Backoffice sections.

• fulfillmenttools icon: Takes you to the facility view homepage.

• App icon: Role-dependent. Choose between the network view and the facility view (if you have access).

• Breadcrumb information: Tells you which view and the section you're in. For example, Facility view - Inventory.

• Location icon: Tells you which facility you're currently viewing. If you click it, you can change the facility (if you have access).

• AI Sidekick button: Opens the AI Sidekick window so you can interact with our agent.

• Bell icon: On click, displays all notifications relevant to the network and facilities you have access to. See the Notification center article for more details.

• Profile icon: On click, displays your name and role, and gives you access to:

  • Account settings: Access your account settings

  • Logout: Log out of your session

Bottom bar

The bottom bar shows in certain sections of Backoffice.

• fulfillmenttools logo: Takes you to our website.

• Version number: Displays the Backoffice version you're using. Share this with the Support team if you're having any issues.

• Apps and connections: Quickly access the screen to connect your tenant with the fulfillmenttools apps.

• Privacy: Access our privacy policy.

• Imprint: Access our imprint.

• Contact: Access our contact information. If you're having any issues while using Backoffice, use our support portal instead.