> For the complete documentation index, see [llms.txt](https://docs.fulfillmenttools.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fulfillmenttools.com/documentation/backoffice/facility-view/users.md).

# Users

This view is similar to the [Network user view](/documentation/backoffice/network-view/users-roles-and-permissions.md) but is focused on a single facility, displaying only global users and users assigned to that facility. It enables users to manage other users within the facility scope. For example, a Supervisor can create or modify Fulfillers in the same facility.

## Create a new user

To add a new user to your facility, follow the steps below:

{% stepper %}
{% step %}
**Select Add user**

Click the **Add user** button at the bottom left of the user table.

<div align="center" data-with-frame="true"><figure><img src="https://4170739437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLrrr5jgTsDuR38gNJIrm%2Fuploads%2FKkEraY4WM7ZpjEsmmNkC%2FUser%20overview.png?alt=media&amp;token=afe9f737-71cc-490c-9f7a-6bba8aef4f54" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Enter the required information**

This is the first name, last name, and password for the user. You can also add a username, and select the language that Backoffice will show.

<div align="center" data-with-frame="true"><figure><img src="https://4170739437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLrrr5jgTsDuR38gNJIrm%2Fuploads%2FWCHgrYjhUoMJjrlRpptV%2FInput%20user%20information.png?alt=media&amp;token=f25e1e3f-8c5b-4000-b2c6-cfd0c7bab9f3" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Assign a role**

Click **Add role** and select the required role. You can select an existing role, or [create a custom role](/documentation/backoffice/network-view/users-roles-and-permissions.md#custom-roles).

<div align="center" data-with-frame="true"><figure><img src="https://4170739437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLrrr5jgTsDuR38gNJIrm%2Fuploads%2FA2NSyHrddBScW60Fd090%2FUser%20role%20selection.png?alt=media&amp;token=8898660f-344b-461e-992c-fdace1adf959" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Assign a facility or facility group (optional)**

If access must be restricted to specific locations, it's possible to add facilities and/or facility groups to the limitation. Select **Add facility** or **Add facility group**, select the required entry, confirm with **Save**.

<div><figure><img src="https://4170739437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLrrr5jgTsDuR38gNJIrm%2Fuploads%2FyPCxfdAQmmBiHeFqVLNW%2FLimitations%20section.png?alt=media&amp;token=3018328b-a0e3-4848-997c-93fc39f21f8a" alt=""><figcaption></figcaption></figure> <figure><img src="https://4170739437-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLrrr5jgTsDuR38gNJIrm%2Fuploads%2FHX37qJQCOE3nTTt8z2Xt%2FSelect%20a%20faciltiy.png?alt=media&amp;token=fad0a1fd-fe41-40a6-9dc2-c35d5dc75db8" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Save the settings**

Select **Save** to create the user.
{% endstep %}
{% endstepper %}

## Edit an existing user

You can edit an existing user at any time. To do this, select a user from the User list. Then, edit the information as needed. Click **Save** for the changes to take effect.

## Delete an existing user

If you're an Administrator, you can also delete users.

In the **Users** table, find the user you'd like to delete and hover on their row. Click the **more** icon (three vertical dots), then select **Delete user**. You'll need to confirm the deletion.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.fulfillmenttools.com/documentation/backoffice/facility-view/users.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
