Handover Configuration
Last updated
Last updated
Reasons why customers have rejected the order on handover can be stored in the handover configuration. They are called "refused reasons".
When handing over the products to the customer or delivery service there is a chance that the customer refuses the products. In that case, the refused products can be marked with a reason why the products were not accepted. The list of available reasons can be set up in different languages.
Please go to the for more information on creating refuse reasons for handover via API. The API documentation can be found here.