Notification center

Introduction

The notification center keeps users informed about relevant events within the fulfillmenttools platform. The feature allows configuring email notifications for specific events on the network and facility level.

The following events are available:

  • Pick job created: A pick job was created in a facility

  • Upcoming time triggered re-route: An order will soon be re-routed

  • Routing plan not routable: An order could not be assigned to a facility.

  • Routing plan waiting: A routing plan is waiting

Notification Channels

The Notification Center supports two types of notification channels:

1. Email Channel

When this channel type is configured, one or more email addresses can be added as recipients. Whenever a triggering event occurs, all configured recipients receive an email notification containing relevant event details.

2. Client Channel

When this channel type is configured, a database entry is created each time a triggering event occurs. External clients can retrieve and display these entries via the Notification API.

Configuration

Notifications can be configured either on the network or facility level:

  • Network-level configuration: Notifications are received globally for all applicable facilities.

  • Facility-level configuration: Notifications are received only for specific facilities (e.g., for orders routed to that facility).

A channel must be defined to set up a notification. A channel defines the source (event) and, if applicable, the target (receiver) of the notification. We recommend defining separate channels for different receiver groups and/or facilities.

Please check the Developer Docs for more information on setting up notifications via the notification REST API.

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