Backup policies

As a SaaS solution, fulfillmenttools manages all data backups automatically. This document outlines the standard backup policies and procedures.

Regular backups

fulfillmenttools creates backups according to the following schedule:

  • Hourly

  • Daily

  • Weekly

  • Monthly

All backup cycles are active by default, though retention times for each cycle vary. Backups are stored by default in the europe-west1 GCP zone. Duplication to another zone is available as an option. For more details, see the list of available regions.

Downloading database backups or any other backups managed by fulfillmenttools is not supported.

Point-in-time recovery (PITR)

In addition to regular backups, fulfillmenttools provides a point-in-time recovery (PITR) mechanism. This feature allows for restoring data to a specific moment in time, offering greater flexibility than standard backup restoration.

For more detailed information on backup policies or to discuss specific requirements, contact the fulfillmenttools support team.

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