Backup policies
Last updated
Last updated
As a SaaS solution fulfillmenttools takes care of backups of your data - you do not need to do anything. The following information should give you a first idea of how backups are being taken.
We are imposing a policy that takes backups:
hourly (every hour of a day, 24/7)
daily
weekly
monthly
By default, all of the above backup cycles are in place. The retention times (basically how long the backups are stored & restorable), however vary. The backups are saved by default to the GCP zone europe-west1 with the option to duplicate them in another zone if desired (see ).
Downloading database or any other backups managed by fulfillmentools is currently not supported.
In addition to regular backups, we also provide a point-in-time Recovery mechanism that can be used to "go back in time" and is even more flexible when it comes to restoring backup data at a specific date in the past.