Audits

The audit logs in the fulfillmenttools platform ensure transparency and security. The logs track which user performed an operation and when it occurred, providing a clear history of modifications to entities. This function is implemented for numerous entities, including pick job, handover job, facility, parcel, and stow job.

Audits are anonymized by default to conform with GDPR regulations. This behavior can be changed via the GDPR API by setting the actorAnonymization parameter to false. Changes to this value may take up to an hour to take effect.

Retrieving audits

Retrieve audit logs by making a request to the following endpoint.

GET https://{YOUR-TENANT-NAME}.api.fulfillmenttools.com/api/audits

The response can be narrowed down using filter parameters. For a complete list of available parameters, refer to the Audit endpoint documentation in the REST API reference. The API returns a list of audit entries, structured as shown in the example below:

{
    "id": "67a1bf95bdcc1ede1ea1447d",
    "entityRef": "e4de35b3-6662-46b9-a9ad-e17ccc0f0168",
    "entityType": "PACK_JOB",
    "entityVersion": 1,
    "entityCreated": "2025-02-04T07:19:35.329Z",
    "eventId": "32566960-aa0f-4942-90af-b1ffe0d02f37",
    "anonymizationDate": "2025-03-06T07:19:35.329Z",
    "deletionDate": "2025-09-02T07:19:35.329Z",
    "isAnonymized": false,
    "version": 1,
    "trace": "1fb1eee25abf25660fd24a49aa27cebf",
    "actor": {
        "id": "NtwfRbu82fMPQspHkOdvv5UeLK83",
        "details": {
            "username": "[email protected]"
        }
    },
    "globalActor": {
        "id": "NtwfRbu82rrrQspHkOdYR5UeLK83",
        "details": {
            "username": "[email protected]"
        }
    },
    "operation": {
        "name": "POST /api/packjobs/",
        "start": "2025-02-04T07:19:35.153Z"
    },
    "client": {
        "api": "http",
        "rawInfo": "PostmanRuntime/7.43.0"
    },
    "lastModified": "2025-02-04T07:19:49.794Z",
    "created": "2025-02-04T07:19:49.794Z"
}

Actor

Two types of actors are available: the globalActor and the actor. A single user interaction, such as creating an order, can result in multiple audit entries for different processes, like the creation of a routing plan and a pick job.

The globalActor always represents the original initiator of the interaction, for example, the API user who created the order.

The actor represents the direct initiator of the specific audited operation. For a subsequent process triggered by the system, this might be a fulfillmenttools technical user, such as order-created_event-v1.