Address formats for specific carriers
This section provides carrier-specific details for the consumer address and options, tailored to some carriers.
Service Options
Some carriers offer additional service options to be requested with the shipping labels, like "signature required", "insurance", "cash on delivery", etc. You can specify these services in the preferredCarriersWithProduct
element of the Order.deliveryPreferences
:
The list of supported options and services depends on the chosen carrier. Please get in touch with us if you find an option missing that you would like to use for your labels.
Home delivery
For most carriers and countries, home delivery is requested simply by setting the Order.consumer.addresses[].addressType
to POSTAL_ADDRESS
.
Non-home delivery
Non-home delivery refers to deliveries made to packing stations or points of different carriers.
DHL Packstation or Postfiliale/Paketshop (Germany)
DHL example in Order.consumer
(carrier DHL_V2
):
DHL Service Point/Parcel Locker (Netherlands, Belgium, Luxemburg)
DHL example in Order.consumer
(carrier DHL_BENELUX
):
PostNL Service Point/Parcel Locker (Netherlands)
In the context of the parcel locker (not service point), the PARCEL_LOCKER
address needs the additionalAddressInfo
field that must contain the customer's PostNL ID number.
PostNL example in Order.consumer
(carrier POSTNL
):
bpost Pick-up Point (Belgium)
bpost example in Order.consumer
(carrier BPOST
):
If the additionalAddressInfo
field is omitted, the point of delivery is chosen automatically by determining the nearest service point at the shipping label request. Furthermore, a optional INVOICE_ADDRESS
is possible.
postnord Service Point/Parcel Locker
postnord example in Order.consumer
(carrier POST_NORD
):
GLS ParcelShop Delivery
GLS example in Order.consumer
(carrier GLS
):
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