Available events

The list of available Events can be queried from the RESTful API using /api/supportedevents. An overview of all events are listed below.

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Overview of available events

The payload models can be found in our fulfillmenttools OpenAPI specification.

Event	Information	API Lifecycle
UPCOMING_TIME_TRIGGERED_REROUTE	Description A time triggered reroute is imminent. Payload Model UpcomingTimeTriggeredRerouteWebHookEvent	GA
EXTERNAL_ACTION_EXECUTED	Description An external action was executed. Payload Model ExternalActionExecutedWebHookEvent	GA
ORDER_CREATED	Description An order has been created. Payload Model OrderCreatedWebHookEvent	GA
ORDER_CANCELLED	Description An order has been cancelled. Payload Model OrderCancelledWebHookEvent	GA
ORDER_UNLOCKED	Description An order has been unlocked. Payload Model OrderUnlockedWebHookEvent	GA
ORDER_FORCE_CANCELLED	Description An order has been force cancelled. Payload Model OrderForceCancelledWebHookEvent	GA
INVENTORY_FACILITY_STOCK_CHANGED	Description The aggregated stock availability of one product (identified by itstenantArticleId) in a specific facility (identified by thefacilityRef) has changed. This can, for example, mean changes in the total stock,the reserved amount or some other factors. Payload Model InventoryFacilityStockChangedWebHookEvent	GA
INBOUND_DELIVERY_RECEIVED	Description A new receipt was finished, indicating that new stock was accepted in the facility. Payload Model InboundDeliveryReceivedWebHookEvent	GA
INBOUND_DELIVERY_FINISHED	Description A new receipt was finished and the corresponding inbound process was completed, meaning the amount of received items for each requested line item is reached or exceeded. Payload Model InboundDeliveryFinishedWebHookEvent	GA
INBOUND_DELIVERY_ON_HOLD	Description An inbound process was placed on hold by setting the onHold flag to true. This means the process should be paused for now. Payload Model InboundDeliveryOnHoldWebHookEvent	GA
INBOUND_DELIVERY_RELEASED	Description An inbound process was released from onHold status by setting the onHold flag to false. This means the process can be continued. Payload Model InboundDeliveryReleasedWebHookEvent	GA
ROUTING_PLAN_SPLITTED	Description A routing plan has been split into multiple parts. Payload Model RoutingPlanSplittedWebHookEvent	GA
ROUTING_PLAN_WAITING	Description A routing plan is waiting for external events in order to get routed. Payload Model RoutingPlanWaitingWebHookEvent	GA
ROUTING_PLAN_FALLBACK	Description A routing plan has been routed to its fallback facility. Payload Model	GA
ROUTING_PLAN_ROUTED	Description A routing plan has been routed successfully. Payload Model RoutingPlanFallbackRoutingWebHookEvent	GA
ROUTING_PLAN_CANCELLED	Description A routing plan has been cancelled. Payload Model WebHookEvent with RoutingPlan as payload	GA
ROUTING_PLAN_REROUTEPLAN_CREATED	Description A reroute plan has been created for a routing plan. Payload Model RoutingPlanRerouteCreatedWebHookEvent	GA
ROUTING_PLAN_NOT_ROUTABLE	Description An order could not be routed. The routing plan that was used is attached. Payload Model RoutingPlanNotRoutableWebHookEvent	GA
FACILITY_CREATED	Description A facility has been created. Payload Model FacilityCreatedWebHookEvent	GA
FACILITY_UPDATED	Description A facility has been updated. Payload Model FacilityUpdatedWebHookEvent	GA
FACILITY_DELETED	Description A facility has been deleted. Payload Model FacilityDeletedWebHookEvent	GA
PICK_JOB_CREATED	Description A pick job has been created. Payload Model PickJobCreatedWebHookEvent	GA
PICK_JOB_PICKING_COMMENCED	Description A pick job is being picked. Payload Model PickjobPickingCommencedWebHookEvent	GA
PICK_JOB_PICKING_PAUSED	Description A pick job has been paused. Payload Model PickjobPickingPausedWebHookEvent	GA
PICK_JOB_PICKING_FINISHED	Description A pick job was finished. Payload Model PickjobPickingFinishedWebHookEvent	GA
PICK_JOB_PICK_LINE_PICKED	Description A pick line of a pick job has been picked. Payload Model PickJobPickLinePickedWebHookEvent	GA
PICK_JOB_REROUTED	Description A pick job has been rerouted to another facility. Payload Model WebHookEvent with PickJob as payload	GA
PICK_JOB_RESET	Description A pick job has been reset. Payload Model WebHookEvent with PickJob as payload	GA
PICK_JOB_ABORTED	Description A pick job has been aborted because nothing was picked. Payload Model PickjobPickingAbortedWebHookEvent	GA
PICK_JOB_CANCELED	Description A pick job has either been directly canceled or its order has been canceled. Payload Model PickjobPickingCanceledWebHookEvent	GA
PACK_JOB_CREATED	Description A new pack job has been created. Payload Model PackJobCreatedWebHookEvent	GA
PACK_JOB_UPDATED	Description A pack job was updated. Payload Model PackJobUpdatedWebHookEvent	GA
PACK_JOB_CANCELED	Description A packJob has either been directly canceled or its pickJob has been canceled. Payload Model PackjobPackingCanceledWebHookEvent	GA
PACK_JOB_CLOSED	Description Packing of a PackJob has finished and it was set to CLOSED. Payload Model PackjobPackingClosedWebHookEvent	GA
HANDOVERJOB_CREATED	Description A handover job has been created. Payload Model HandoverJobCreatedWebHookEvent	GA
HANDOVERJOB_HANDED_OVER	Description A handover job has been handed over. Payload Model HandoverJobHandedOverWebHookEvent	GA
HANDOVERJOB_REVERTED	Description This event is published, when a handover job is set back to OPEN manually. Payload Model HandoverJobRevertedWebHookEvent	GA
HANDOVERJOB_CANCELED	Description A handover job has been canceled. Payload Model HandoverJobCanceledWebHookEvent	GA
PARCEL_CARRIER_REQUESTED	Description FFT platform started processing of the parcel. Payload Model ParcelCarrierRequestedWebHookEvent	GA
PARCEL_CARRIER_FAILED	Description The label could not be created. Payload Model ParcelCarrierFailedWebHookEvent	GA
PARCEL_CARRIER_ACKNOWLEDGED	Description The label was successfully created and the label can now be downloaded. Payload Model ParcelCarrierAcknowledgedWebHookEvent	GA
ITEM_RETURN_JOB_CREATED	Description ItemReturnJob has been created. Payload Model WebHookEvent with ItemReturnJob as payload	GA
ITEM_RETURN_JOB_UPDATED	Description ItemReturnJob has been updated. Payload Model WebHookEvent with ItemReturnJob as Payload	GA
RETURN_CANCELED	Description Return has been canceled. Payload Model ReturnJobCanceledWebHookEvent	GA
RETURN_CLAIMED	Description Return has been claimed. Payload Model ReturnJobClaimedWebHookEvent	GA
RETURN_CLOSED	Description Return has been closed. Payload Model ReturnJobClosedWebHookEvent	GA
RETURN_CREATED	Description Return has been created. Payload Model ReturnJobCreatedWebHookEvent	GA
RETURN_UPDATED	Description Return has been updated. Payload Model WebHookEvent with ReturnJob as payload	GA
SHIPMENT_CREATED	Description Shipment has been created. Payload Model ShipmentCreatedWebHookEvent	GA
SHIPMENT_UPDATED	Description Shipment has been updated. Payload Model ShipmentUpdatedWebHookEvent	GA
USER_CREATED	Description A user has been created. Payload Model UserCreatedWebHookEvent	GA
USER_UPDATED	Description A user has been updated. Payload Model UserUpdatedWebHookEvent	GA
USER_DELETED	Description A user has been deleted. Payload Model UserDeletedWebHookEvent	GA
SERVICE_JOB_CREATED	Description A serviceJob has been created. Payload Model ServiceJobCreatedWebHookEvent	BETA
SERVICE_JOB_FINISHED	Description A serviceJob has been fnished. Payload Model ServiceJobFinishedWebHookEvent	BETA
REFUND_TRIGGERED	Description A refund is triggered. Payload Model RefundTriggeredWebHookEvent	BETA
EXPIRY_ENTITY_CREATED	Description An expiry was created. E.g. an order was supplied with a configured expiry. Payload Model ExpiryWebHookEvent	GA
EXPIRY_ENTITY_UPDATED	Description Expiry has updated. You also get an event when the expiry has expired. Payload Model ExpiryWebHookEvent	GA
STOW_JOB_COMMENCED	Description A stowJob has been started or resumed (status changed to "IN_PROGRESS"). Payload Model StowJobWebHookEvent	ALPHA
STOW_JOB_LINE_ITEMS_STOWED	Description Stow job line items have been put on their target location or have been discarded. Payload Model StowJobWebHookEvent	ALPHA
STOW_JOB_FINISHED	Description A stowJob was finished means its status was set to closed. Payload Model StowJobWebHookEvent	ALPHA
STOW_JOB_PAUSED	Description A stowJob has been paused. Payload Model StowJobWebHookEvent	ALPHA
STOW_JOB_CANCELED	Description A stowJob was canceled. Payload Model StowJobWebHookEvent	ALPHA