GDPR

Data security is important for us. Therefore, our platform is GDPR-compliant.

We anonymize all customer-related data we needed for the fulfillment process (like names, address, contact details) only when all evolved entities are operationally in a final state. The exact date for anonymization is configurable via API. You can use the field (retentionTime) which tells how many days after creation operationally finished processes will be kept un-anonymized. The default value is 30 days after the process was operationally finished.

Furthermore, we delete anonymized entities after a configured period (default deletionTimeAfterRetention 180 days).

This functionality only deletes the operational data. We keep on storing (the anonymized) data for our analytics products.

Please go to the Developer Docs for more information on how to change the GDPR configuration via API. The API documentation can be found here.