The updated look of form fields in the whole Backoffice application provides an improved usability.
New form fields
New public events available
Returns
REFUND_TRIGGERED
This event is triggered when every lineItem of a returnJob is set to closed .
More information about
Services
SERVICE_JOB_CREATED
SERVICE_JOB_FINISHED
More information about
All public events can be found .
New type of external action
New type of external action: COMMENT
The external action enables adding any kind of additional information to a process.
The comment can refer to a previously submitted external action (e.g., the payment service provider confirms the adjustment of the payment amount) or a general information (e.g., the customer called and changed the pick-up appointment for his/her click&collect order)
Please find further information .
New links in Backoffice
Introduction of links allowing users to quickly move between views
Administrator users can directly jump from the stock overview on network level to the listings page on facility level.
By clicking on the link in the stock overview, administrator users can get an overview of all orders containing with reservations for a certain product.
Order Fulfillment
Carrier Management
Packing process with packages
Pack items into one or several packages during a pack job in the Operations Web App.
A new view incorporating these changes will follow in the upcoming releases. Please contact us if you are interested in using it beforehand.
Improved task overview
The customer's name is included in the entry (if available).
The status icons of a task include information about the type of task: shipping or pickup. The "Shipping" and "Pickup" tags have been replaced by these combined status and type icons.
Non delivery days
Define carrier and region specific weekdays / dates on which no deliveries can be made
This information will be considered within specific routing and promising cases
More information on the
Two design adjustments were made to the task overview in the
