July 2024

Core

Design adjustments for text fields
  • The updated look of form fields in the whole Backoffice application provides an improved usability.

New form fields

New public events available

Returns

  • REFUND_TRIGGERED

  • This event is triggered when every lineItem of a returnJob is set to closed .

  • More information about returns

Services

  • SERVICE_JOB_CREATED

  • SERVICE_JOB_FINISHED

  • More information about services

All public events can be found here.

New type of external action
  • New type of external action: COMMENT

  • The external action enables adding any kind of additional information to a process.

  • The comment can refer to a previously submitted external action (e.g., the payment service provider confirms the adjustment of the payment amount) or a general information (e.g., the customer called and changed the pick-up appointment for his/her click&collect order)

Please find further information here.

Order Fulfillment

Packing process with packages
  • Pack items into one or several packages during a pack job in the Operations Web App.

  • A new view incorporating these changes will follow in the upcoming releases. Please contact us if you are interested in using it beforehand.

More information on the packing process

Improved task overview

Two design adjustments were made to the task overview in the Operations Web App:

  • The customer's name is included in the entry (if available).

  • The status icons of a task include information about the type of task: shipping or pickup. The "Shipping" and "Pickup" tags have been replaced by these combined status and type icons.

Carrier Management

Non delivery days
  • Define carrier and region specific weekdays / dates on which no deliveries can be made

  • This information will be considered within specific routing and promising cases

Please find further information here.