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  • Core
  • Order Fulfillment
  • Carrier Management
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July 2024

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Core

Design adjustments for text fields
  • The updated look of form fields in the whole Backoffice application provides an improved usability.

New form fields

New public events available

Returns

  • REFUND_TRIGGERED

  • This event is triggered when every lineItem of a returnJob is set to closed .

  • More information about

Services

  • SERVICE_JOB_CREATED

  • SERVICE_JOB_FINISHED

  • More information about

All public events can be found .

New type of external action
  • New type of external action: COMMENT

  • The external action enables adding any kind of additional information to a process.

  • The comment can refer to a previously submitted external action (e.g., the payment service provider confirms the adjustment of the payment amount) or a general information (e.g., the customer called and changed the pick-up appointment for his/her click&collect order)

Please find further information .

New links in Backoffice
  • Introduction of links allowing users to quickly move between views

  • Administrator users can directly jump from the stock overview on network level to the listings page on facility level.

  • By clicking on the link in the stock overview, administrator users can get an overview of all orders containing with reservations for a certain product.

Order Fulfillment

Carrier Management

Packing process with packages
  • Pack items into one or several packages during a pack job in the Operations Web App.

  • A new view incorporating these changes will follow in the upcoming releases. Please contact us if you are interested in using it beforehand.

Improved task overview
  • The customer's name is included in the entry (if available).

  • The status icons of a task include information about the type of task: shipping or pickup. The "Shipping" and "Pickup" tags have been replaced by these combined status and type icons.

Non delivery days
  • Define carrier and region specific weekdays / dates on which no deliveries can be made

  • This information will be considered within specific routing and promising cases

More information on the

Two design adjustments were made to the task overview in the

Please find further information .

packing process
here
returns
services
here
Operations Web App:
here