> For the complete documentation index, see [llms.txt](https://docs.fulfillmenttools.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fulfillmenttools.com/documentation/getting-started/eventing/available-events.md).

# Available events

The list of available events can be queried from the REST API using [/api/supportedevents](https://fulfillmenttools.github.io/fulfillmenttools-api-reference-ui/#get-/api/supportedevents) endpoint. An overview of all events is listed below.

{% hint style="info" %}
To suggest a new event for inclusion in the product, [contact the fulfillmenttools Support team ](https://ocfulfillment.atlassian.net/servicedesk/customer/portal/1/group/13/create/47)with the corresponding use case.
{% endhint %}

## Event list

The payload models can be found in our [models article](https://docs.fulfillmenttools.com/documentation/apis/api-reference/models).

{% hint style="info" %}
See the API versioning and lifecycle article for more information in the API lifecycle.
{% endhint %}

*Last generated on 21 August 2026*

<table data-full-width="true"><thead><tr><th width="199.078125">Pillar<select><option value="biwlykIIqTvM" label="Core" color="blue"></option><option value="Cl1Os9gaCe0i" label="Order Management" color="blue"></option><option value="WUsrgQq4kcgl" label="Store Operations" color="blue"></option><option value="zz24vN39GwoP" label="Global Inventory Hub" color="blue"></option><option value="uW0FGD7khb2W" label="Advanced Order Routing" color="blue"></option></select></th><th width="326.5">Event</th><th width="399.7890625">Payload model</th><th width="192.78125">Description</th><th width="108.15234375">API lifecycle<select><option value="agg9zzsZmAi3" label="GA" color="blue"></option><option value="LmgfJKxdBLja" label="ALPHA" color="blue"></option><option value="wesNhJeEvVbH" label="BETA" color="blue"></option></select></th></tr></thead><tbody><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>EXTERNAL_ACTION_EXECUTED</code></td><td><code>ExternalActionExecutedWebHookEvent</code></td><td>An external action was executed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_CREATED</code></td><td><code>FacilityCreatedWebHookEvent</code></td><td>A facility was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_DELETED</code></td><td><code>FacilityDeletedWebHookEvent</code></td><td>A facility was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_CREATED</code></td><td><code>FacilityGroupCreatedWebHookEvent</code></td><td>A facility group was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_DELETED</code></td><td><code>FacilityGroupDeletedWebHookEvent</code></td><td>A facility group was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_UPDATED</code></td><td><code>FacilityGroupUpdatedWebHookEvent</code></td><td>A facility group was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_SUSPENDED</code></td><td><code>FacilitySuspendedWebHookEvent</code></td><td>A facility changed its status to `SUSPENDED`.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_UPDATED</code></td><td><code>FacilityUpdatedWebHookEvent</code></td><td>A facility was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_WENT_OFFLINE</code></td><td><code>FacilityWentOfflineWebHookEvent</code></td><td>A facility changed its status to `OFFLINE`.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_WENT_ONLINE</code></td><td><code>FacilityWentOnlineWebHookEvent</code></td><td>A facility changed its status to `ONLINE`.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>NOTIFICATION_CENTER_CONFIG_UPSERTED</code></td><td><code>NotificationCenterConfigUpsertedWebHookEvent</code></td><td>A notification center configuration was upserted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>NOTIFICATION_UPSERTED</code></td><td><code>NotificationUpsertedWebHookEvent</code></td><td>A notification was upserted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_CREATED</code></td><td><code>UserCreatedWebHookEvent</code></td><td>A user was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_DELETED</code></td><td><code>UserDeletedWebHookEvent</code></td><td>A user was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_UPDATED</code></td><td><code>UserUpdatedWebHookEvent</code></td><td>A user was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_CREATED</code></td><td><code>ExpiryWebHookEvent</code></td><td>An expiry was created. For example, an order was supplied with a configured expiry.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_EXPIRED</code></td><td><code>ExpiryWebHookEvent</code></td><td>The expiry has expired, meaning, for example, the provided provisioning time and the configured offset were reached. Therefore, the order and corresponding entities (pickjobs, packjobs, etc.) are cancelled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_UPDATED</code></td><td><code>ExpiryWebHookEvent</code></td><td>An expiry was updated. There is an additional event when the expiry has expired.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>LOCKED_ORDER_CREATED</code></td><td><code>LockedOrderCreatedWebHookEvent</code></td><td>A locked order was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CANCELLED</code></td><td><code>OrderCancelledWebHookEvent</code></td><td>An order was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CANCELLED_BY_EXPIRY</code></td><td><code>OrderCancelledByExpiryEvent</code></td><td>An order was canceled by an expiration event (e.g., by an exceeded provisioning time).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CREATED</code></td><td><code>OrderCreatedWebHookEvent</code></td><td>An order was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_FORCE_CANCELLED</code></td><td><code>OrderForceCancelledWebHookEvent</code></td><td>An order was force canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_MODIFIED</code></td><td><code>OrderModifiedWebHookEvent</code></td><td>An order was modified.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_UNLOCKED</code></td><td><code>OrderUnlockedWebHookEvent</code></td><td>An order was unlocked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>PROCESS_ANONYMIZED</code></td><td><code>ProcessAnonymizedWebHookEvent</code></td><td>A process was anonymized.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>PROCESS_DELETED</code></td><td><code>ProcessDeletedWebHookEvent</code></td><td>A process was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_CANCELED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_CREATED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_HANDED_OVER</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was handed over.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_REVERTED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was set to status `OPEN` manually.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>ITEM_RETURN_JOB_CREATED</code></td><td><code>ItemReturnJobWebHookEvent</code></td><td>An item return job was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>ITEM_RETURN_JOB_UPDATED</code></td><td><code>ItemReturnJobWebHookEvent</code></td><td>An item return job was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_SOURCE_CONTAINER_CREATED_EVENT</code></td><td><code>PackingSourceContainerWebHookEvent</code></td><td>A packing source container was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_SOURCE_CONTAINER_DELETED_EVENT</code></td><td><code>PackingSourceContainerWebHookEvent</code></td><td>A packing source container was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_SOURCE_CONTAINER_UPDATED_EVENT</code></td><td><code>PackingSourceContainerWebHookEvent</code></td><td>A packing source container was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_CREATED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_DELETED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_UPDATED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CANCELED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CLOSED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was closed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CREATED</code></td><td><code>PackJobWebHookEvent</code></td><td>A pickjob was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_UPDATED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_ACKNOWLEDGED</code></td><td><code>ParcelWebHookEvent</code></td><td>The label was successfully created and the label can now be downloaded.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_CREATED</code></td><td><code>ParcelWebHookEvent</code></td><td>The parcel has been created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_FAILED</code></td><td><code>ParcelWebHookEvent</code></td><td>The label could not be created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_REQUESTED</code></td><td><code>ParcelWebHookEvent</code></td><td>A parcel has been set into status PROCESSING. This means that either the carrier has been requested to create a label (integrated carrier) or a parcel has been set to PROCESSING because of manualParcelHandling being active (custom carrier).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_ABORTED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was aborted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_CANCELED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_CREATED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was created</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_COMMENCED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob is being picked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_FINISHED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was finished.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_PAUSED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was paused.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICK_LINE_PICKED</code></td><td><code>PickJobPickLinePickedWebHookEvent</code></td><td>A pick line of a pickjob was picked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_REROUTED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was rerouted to another facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_RESET</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was reset.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPMENT_CREATED</code></td><td><code>ShipmentWebHookEvent</code></td><td>A shipment was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPMENT_UPDATED</code></td><td><code>ShipmentWebHookEvent</code></td><td>A shipment was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_INFORMATION_CREATED</code></td><td><code>ParcelInformationWebHookEvent</code></td><td>A parcel information was created.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_INFORMATION_UPDATED</code></td><td><code>ParcelInformationWebHookEvent</code></td><td>A parcel information was updated.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_TRACK_AND_TRACE_STATUS_UPDATED</code></td><td><code>ParcelWebHookEvent</code></td><td>The tracking data of the parcel has been updated.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>REFUND_TRIGGERED</code></td><td><code>RefundTriggeredWebHookEvent</code></td><td>A refund was triggered.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_CONTAINER_CREATED</code></td><td><code>ServiceContainerWebHookEvent</code></td><td>A service container was created.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_CONTAINER_DELETED</code></td><td><code>ServiceContainerWebHookEvent</code></td><td>A service container was deleted.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_CONTAINER_UPDATED</code></td><td><code>ServiceContainerWebHookEvent</code></td><td>A service container was updated.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_JOB_CREATED</code></td><td><code>ServiceJobWebHookEvent</code></td><td>A service job was created.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_JOB_FINISHED</code></td><td><code>ServiceJobWebHookEvent</code></td><td>A service job was finished.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICKING_PICK_JOB_COMPLETE</code></td><td><code>PickjobWebHookEvent</code></td><td>Picking has reached a terminal state (closed, aborted, canceled) and will not be rerouted automatically. Changes can still be done by user or integrations</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_OPENED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was set to open</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPPING_INFORMATION_CREATED</code></td><td><code>ShippingInformationWebHookEvent</code></td><td>A shipping information was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPPING_INFORMATION_DELETED</code></td><td><code>ShippingInformationWebHookEvent</code></td><td>A shipping information was deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPPING_INFORMATION_UPDATED</code></td><td><code>ShippingInformationWebHookEvent</code></td><td>A shipping information was updated.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>TRACKING_INFORMATION_CREATED</code></td><td><code>TrackingInformationWebHookEvent</code></td><td>A tracking information was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>TRACKING_INFORMATION_DELETED</code></td><td><code>TrackingInformationWebHookEvent</code></td><td>A tracking information was deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>TRACKING_INFORMATION_UPDATED</code></td><td><code>TrackingInformationWebHookEvent</code></td><td>A tracking information was updated.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_FINISHED</code></td><td><code>InboundDeliveryFinishedWebHookEvent</code></td><td>A new receipt was finished, and the corresponding inbound process was completed, meaning the amount of items received for each requested line item was reached or exceeded.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_ON_HOLD</code></td><td><code>InboundDeliveryOnHoldWebHookEvent</code></td><td>An inbound process was set on hold by setting the onHold flag to true. This means the process should be paused for now.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_RECEIVED</code></td><td><code>InboundDeliveryReceivedWebHookEvent</code></td><td>A new receipt was finished, indicating that new stock was accepted in the facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_RELEASED</code></td><td><code>InboundDeliveryReleasedWebHookEvent</code></td><td>An inbound process was released from onHold status by setting the onHold flag to false. This means the process can be continued.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_FACILITY_STOCK_CHANGED</code></td><td><code>InventoryFacilityStockChangedWebHookEvent</code></td><td>The aggregated stock availability of one product (identified by its tenantArticleId) in a specific facility (identified by the facilityRef) has changed. This can, for example, mean changes in the total stock, the reserved amount or some other factors.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_CANCELED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was canceled.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_CREATED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_DELETED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_LINE_ITEMS_CHANGED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>The requested items of a purchase order changed, which can include changes in tenantArticleIds, values, units, and stock properties.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_REQUESTED_DATE_CHANGED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>The requested date of a purchase order changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_CREATED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>A new receipt was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_LINE_ITEM_CHANGED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>Changes were made to the receivedItems of a receipt. This could mean that some of the requested items were accepted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_STARTED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>A receipt was set to status `IN_PROGRESS`.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_ARTICLE_AVAILABILITY_CHANGED</code></td><td><code>InventoryArticleAvailabilityChangedWebHookEvent</code></td><td>The aggregated stock availability of one product (identified by its tenantArticleId) across a configured scope of facilities has changed. The scope is defined by an event scope configuration.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_CREATED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Inventory categories were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_DELETED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Inventory categories were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_INFORMATION_CHANGED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Information in inventory categories changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_PICKED_FROM_FAULTY_STOCK</code></td><td><code>InventoryPickingOutcomeWebHookEvent</code></td><td>Triggered when inventory picking results in an outcome caused by faulty or problematic stock, e.g. when the picked quantity is lower than requested (short pick), the stock could not be located, or there is insufficient stock available to fulfill the pick.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_RESERVATIONS_CREATED</code></td><td><code>ReservationsBulkWebHookEvent</code></td><td>Reservation created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_RESERVATIONS_DELETED</code></td><td><code>ReservationsBulkWebHookEvent</code></td><td>Reservations were deleted. More information on the reason for the deletion can be found in the `routingPlan` events.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_CREATED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Stocks were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_DELETED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Stocks were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_LOCATION_CHANGED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Storage locations of stocks changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_VALUE_CHANGED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Value of stocks has changed, including creation and deletion of stocks.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_CREATED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Listings were created</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_DELETED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Listings were deleted</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_INFORMATION_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Information in listings changed in one of the fields attributes, price, title, titleLocalized, weight, scannableCodes, tags, measurementUnitKey, currency, legal, customAttributes.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_STATUS_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Status of listings changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_STOCK_CONFIGURATIONS_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>The information how stockProperties and stockAvailableUntil should be configured for stocks belonging to listings changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_CREATED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Storage locations were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_DELETED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Storage locations were deleted</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_INFORMATION_CHANGED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Information in storage locations changed in at least one of the following fields: type, traits, traitConfig</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CANCELED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was canceled</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CLOSED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was closed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_COMMENCED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was started or resumed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CREATED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was created</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_LINE_ITEMS_STOWED</code></td><td><code>StowJobWebHookEvent</code></td><td>Stow job line items have been put on their target location or have been discarded</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_OPENED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was opened.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_PAUSED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was paused.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>ZONE_CREATED</code></td><td><code>ZoneWebHookEvent</code></td><td>A zone was created</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>ZONE_DELETED</code></td><td><code>ZoneWebHookEvent</code></td><td>A zone was deleted</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_CANCELLED</code></td><td><code>WebHookEvent with RoutingPlan as payload</code></td><td>A routing plan was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_FALLBACK</code></td><td><code>RoutingPlanFallbackRoutingWebHookEvent</code></td><td>A routing plan was routed to its fallback facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_NOT_ROUTABLE</code></td><td><code>RoutingPlanNotRoutableWebHookEvent</code></td><td>An order could not be routed. The routing plan that was used is attached.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_REROUTEPLAN_CREATED</code></td><td><code>RoutingPlanRerouteCreatedWebHookEvent</code></td><td>A reroute plan was created for a routing plan.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_ROUTED</code></td><td><code>RoutingPlanRoutedWebHookEvent</code></td><td>A routing plan was successfully routed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_SPLITTED</code></td><td><code>RoutingPlanSplittedWebHookEvent</code></td><td>A routing plan was split into multiple parts.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_WAITING</code></td><td><code>RoutingPlanWaitingWebHookEvent</code></td><td>A routing plan is waiting for external events in order to be successfully routed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>TIME_TRIGGERED_REROUTE_FAILED</code></td><td><code>TimeTriggeredRerouteFailedWebHookEvent</code></td><td>A time triggered reroute attempt failed or turned out to be redundant.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>UPCOMING_TIME_TRIGGERED_REROUTE</code></td><td><code>UpcomingTimeTriggeredRerouteWebHookEvent</code></td><td>A time triggered reroute is imminent.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_FAILED_REROUTE</code></td><td><code>RoutingPlanFailedRerouteWebHookEvent</code></td><td>A failed reroute occurred.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr></tbody></table>

## Event export

The system logs all events and makes them available in a daily export. The daily event files are saved in a [Google Cloud Storage](https://cloud.google.com/storage/docs) bucket. This enables users to leverage data from their fulfillment process for additional processing and analytics.

{% hint style="info" %}
This functionality isn't activated by default. To enable it, contact us using our contact form.
{% endhint %}

For more information, see the [Event export](/documentation/getting-started/eventing/event-export.md) article for more information.


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.fulfillmenttools.com/documentation/getting-started/eventing/available-events.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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