# Available events

The list of available events can be queried from the REST API using [/api/supportedevents](https://fulfillmenttools.github.io/fulfillmenttools-api-reference-ui/#get-/api/supportedevents) endpoint. An overview of all events is listed below.

{% hint style="info" %}
To suggest a new event for inclusion in the product, [contact the fulfillmenttools Support team ](https://ocfulfillment.atlassian.net/servicedesk/customer/portal/1/group/13/create/47)with the corresponding use case.
{% endhint %}

## Event list

The payload models can be found in our [fulfillmenttools OpenAPI specification](https://raw.githubusercontent.com/fulfillmenttools/fulfillmenttools-api-reference/master/api.swagger.yaml).

{% hint style="info" %}
See the API versioning and lifecycle article for more information in the API lifecycle.
{% endhint %}

<table data-full-width="true"><thead><tr><th width="199.078125">Pillar<select><option value="biwlykIIqTvM" label="Core" color="blue"></option><option value="Cl1Os9gaCe0i" label="Order Management" color="blue"></option><option value="WUsrgQq4kcgl" label="Store Operations" color="blue"></option><option value="zz24vN39GwoP" label="Global Inventory Hub" color="blue"></option><option value="uW0FGD7khb2W" label="Advanced Order Routing" color="blue"></option></select></th><th width="326.5">Event</th><th width="399.7890625">Payload model</th><th width="192.78125">Description</th><th width="108.15234375">API lifecycle<select><option value="agg9zzsZmAi3" label="GA" color="blue"></option><option value="LmgfJKxdBLja" label="ALPHA" color="blue"></option><option value="wesNhJeEvVbH" label="BETA" color="blue"></option></select></th></tr></thead><tbody><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>EXTERNAL_ACTION_EXECUTED</code></td><td><code>ExternalActionExecutedWebHookEvent</code></td><td>An external action was executed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_CREATED</code></td><td><code>FacilityCreatedWebHookEvent</code></td><td>A facility was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_DELETED</code></td><td><code>FacilityDeletedWebHookEvent</code></td><td>A facility was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_CREATED</code></td><td><code>FacilityGroupCreatedWebHookEvent</code></td><td>A facility group was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_DELETED</code></td><td><code>FacilityGroupDeletedWebHookEvent</code></td><td>A facility group was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_GROUP_UPDATED</code></td><td><code>FacilityGroupUpdatedWebHookEvent</code></td><td>A facility group was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_SUSPENDED</code></td><td><code>FacilitySuspendedWebHookEvent</code></td><td>A facility changed its status to <code>SUSPENDED</code>.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_UPDATED</code></td><td><code>FacilityUpdatedWebHookEvent</code></td><td>A facility was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_WENT_OFFLINE</code></td><td><code>FacilityWentOfflineWebHookEvent</code></td><td>A facility changed its status to <code>OFFLINE</code>.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>FACILITY_WENT_ONLINE</code></td><td><code>FacilityWentOnlineWebHookEvent</code></td><td>A facility changed its status to <code>ONLINE</code>.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_CREATED</code></td><td><code>UserCreatedWebHookEvent</code></td><td>A user was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_DELETED</code></td><td><code>UserDeletedWebHookEvent</code></td><td>A user was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="biwlykIIqTvM">Core</span></td><td><code>USER_UPDATED</code></td><td><code>UserUpdatedWebHookEvent</code></td><td>A user was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CANCELLED</code></td><td><code>OrderCancelledWebHookEvent</code></td><td>An order was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CANCELLED_BY_EXPIRY</code></td><td><code>OrderCancelledByExpiryEvent</code></td><td>An order was canceled by an expiration event (e.g., by an exceeded provisioning time).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_CREATED</code></td><td><code>OrderCreatedWebHookEvent</code></td><td>An order was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_FORCE_CANCELLED</code></td><td><code>OrderForceCancelledWebHookEvent</code></td><td>An order was force canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_UNLOCKED</code></td><td><code>OrderUnlockedWebHookEvent</code></td><td>An order was unlocked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>ORDER_MODIFIED</code></td><td><code>OrderModifiedWebHookEvent</code></td><td>An order was modified.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_CREATED</code></td><td><code>ExpiryWebHookEvent</code></td><td>An expiry was created. For example, an order was supplied with a configured expiry.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_EXPIRED</code></td><td><code>ExpiryWebHookEvent</code></td><td>The expiry has expired, meaning, for example, the provided provisioning time and the configured offset were reached. Therefore, the order and corresponding entities (pickjobs, packjobs, etc.) are cancelled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>EXPIRY_ENTITY_UPDATED</code></td><td><code>ExpiryWebHookEvent</code></td><td>An expiry was updated. There is an additional event when the expiry has expired.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>PROCESS_ANONYMIZED</code></td><td><code>ProcessWebHookEvent</code></td><td>A process was anonymized.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="Cl1Os9gaCe0i">Order Management</span></td><td><code>PROCESS_DELETED</code></td><td><code>ProcessWebHookEvent</code></td><td>A process was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_CANCELED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_CREATED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_HANDED_OVER</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was handed over.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>HANDOVERJOB_REVERTED</code></td><td><code>HandoverJobWebHookEvent</code></td><td>A handover job was set to status `OPEN` manually.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>ITEM_RETURN_JOB_CREATED</code></td><td><code>ItemReturnJobWebHookEvent</code></td><td>An item return job was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>ITEM_RETURN_JOB_UPDATED</code></td><td><code>ItemReturnJobWebHookEvent</code></td><td>An item return job was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CANCELED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CLOSED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was closed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_CREATED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACK_JOB_UPDATED</code></td><td><code>PackJobWebHookEvent</code></td><td>A packjob was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_CREATED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_DELETED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was deleted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PACKING_TARGET_CONTAINER_UPDATED_EVENT</code></td><td><code>PackingTargetContainerWebHookEvent</code></td><td>A packing target container was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_CREATED</code></td><td><code>ParcelWebHookEvent</code></td><td>The parcel has been created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_ACKNOWLEDGED</code></td><td><code>ParcelWebHookEvent</code></td><td>The label was successfully created and the label can now be downloaded.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_FAILED</code></td><td><code>ParcelWebHookEvent</code></td><td>The label could not be created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_CARRIER_REQUESTED</code></td><td><code>ParcelWebHookEvent</code></td><td>The parcel processing has started.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PARCEL_TRACK_AND_TRACE_STATUS_UPDATED</code></td><td><code>ParcelWebHookEvent</code></td><td>The tracking data of the parcel has been updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_ABORTED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was aborted.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_CANCELED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_CREATED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_COMMENCED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob is being picked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_FINISHED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was finished.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICKING_PAUSED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was paused.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_PICK_LINE_PICKED</code></td><td><code>PickJobPickLinePickedWebHookEvent</code></td><td>A pick line of a pickjob was picked.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_REROUTED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was rerouted to another facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_RESET</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was reset.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICK_JOB_OPENED</code></td><td><code>PickjobWebHookEvent</code></td><td>A pickjob was set to open.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>PICKING_PICK_JOB_COMPLETE</code></td><td><code>PickjobWebHookEvent</code></td><td>The event indicates that a picking process for a specific part of an order has reached a terminal state (e.g. closed, aborted, canceled, or obsolete). The event may be triggered multiple times in scenarios where the related order or picking process is reset.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>REFUND_TRIGGERED</code></td><td><code>RefundTriggeredWebHookEvent</code></td><td>A refund was triggered.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>RETURN_CANCELED</code></td><td><code>ReturnJobWebHookEvent</code></td><td>A return was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>RETURN_CLAIMED</code></td><td><code>ReturnJobWebHookEvent</code></td><td>A return was claimed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>RETURN_CLOSED</code></td><td><code>ReturnJobWebHookEvent</code></td><td>A return was closed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>RETURN_CREATED</code></td><td><code>ReturnJobWebHookEvent</code></td><td>A return was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>RETURN_UPDATED</code></td><td><code>ReturnJobWebHookEvent</code></td><td>A return was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_JOB_CREATED</code></td><td><code>ServiceJobWebHookEvent</code></td><td>A service job was created.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SERVICE_JOB_FINISHED</code></td><td><code>ServiceJobWebHookEvent</code></td><td>A service job was finished.</td><td><span data-option="wesNhJeEvVbH">BETA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPMENT_CREATED</code></td><td><code>ShipmentWebHookEvent</code></td><td>A shipment was created.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="WUsrgQq4kcgl">Store Operations</span></td><td><code>SHIPMENT_UPDATED</code></td><td><code>ShipmentWebHookEvent</code></td><td>A shipment was updated.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_DELETED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_CREATED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>A new receipt was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_LINE_ITEM_CHANGED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>Changes were made to the receivedItems of a receipt (e.g., some requested items were accepted).</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_RECEIPT_STARTED</code></td><td><code>InboundProcessReceiptBulkWebHookEvent</code></td><td>A receipt was set to status <code>IN_PROGRESS</code>.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_FINISHED</code></td><td><code>InboundDeliveryFinishedWebHookEvent</code></td><td>A receipt was finished and the corresponding inbound process completed (requested quantities reached or exceeded).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_ON_HOLD</code></td><td><code>InboundDeliveryOnHoldWebHookEvent</code></td><td>An inbound process was set on hold (onHold = true).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_RECEIVED</code></td><td><code>InboundDeliveryReceivedWebHookEvent</code></td><td>A receipt was finished, indicating new stock was accepted in the facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_DELIVERY_RELEASED</code></td><td><code>InboundDeliveryReleasedWebHookEvent</code></td><td>An inbound process was released from onHold (onHold = false).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_FACILITY_STOCK_CHANGED</code></td><td><code>InventoryFacilityStockChangedWebHookEvent</code></td><td>Aggregated stock availability of a product in a facility changed (total stock, reserved amount, etc.).</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_CANCELED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was canceled.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_CREATED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>A purchase order was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_LINE_ITEMS_CHANGED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>Requested items of a purchase order changed (tenantArticleIds, values, units, stock properties).</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INBOUND_PROCESS_PURCHASE_ORDER_REQUESTED_DATE_CHANGED</code></td><td><code>PurchaseOrderWebHookEvent</code></td><td>The requested date of a purchase order changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_CREATED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Inventory categories were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_DELETED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Inventory categories were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_CATEGORIES_INFORMATION_CHANGED</code></td><td><code>InventoryCategoriesWebHookEvent</code></td><td>Information in inventory categories changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_RESERVATIONS_CREATED</code></td><td><code>ReservationsBulkWebHookEvent</code></td><td>Reservation created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_RESERVATIONS_DELETED</code></td><td><code>ReservationsBulkWebHookEvent</code></td><td>Reservations were deleted. More information on the reason can be found in the <code>routingPlan</code> events.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_CREATED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Stocks were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_DELETED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Stocks were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_LOCATION_CHANGED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Storage locations of stocks changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>INVENTORY_STOCKS_VALUE_CHANGED</code></td><td><code>InventoryStockBulkWebHookEvent</code></td><td>Value of stocks has changed, including creation and deletion of stocks.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CANCELED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was canceled.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CLOSED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was closed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_COMMENCED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was started or resumed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_CREATED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_LINE_ITEMS_STOWED</code></td><td><code>StowJobWebHookEvent</code></td><td>Stow job line items have been put on their target location or have been discarded.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_OPENED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was opened.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STOW_JOB_PAUSED</code></td><td><code>StowJobWebHookEvent</code></td><td>A stowJob was paused.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_CREATED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Listings were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_DELETED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Listings were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_INFORMATION_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Information in listings changed in fields like attributes, price, title, weight, scannableCodes, tags, measurementUnitKey, currency, legal, customAttributes.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_STATUS_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>Status of listings changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>LISTINGS_STOCK_CONFIGURATIONS_CHANGED</code></td><td><code>ListingBulkWebHookEvent</code></td><td>How stockProperties and stockAvailableUntil should be configured for stocks belonging to listings changed.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>ZONE_CREATED</code></td><td><code>ZoneWebHookEvent</code></td><td>A zone was created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>ZONE_DELETED</code></td><td><code>ZoneWebHookEvent</code></td><td>A zone was deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_CREATED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Storage locations were created.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_DELETED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Storage locations were deleted.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="zz24vN39GwoP">Global Inventory Hub</span></td><td><code>STORAGE_LOCATIONS_INFORMATION_CHANGED</code></td><td><code>StorageLocationsWebHookEvent</code></td><td>Information in storage locations changed in fields such as type, traits, traitConfig.</td><td><span data-option="LmgfJKxdBLja">ALPHA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_CANCELLED</code></td><td>WebHookEvent with RoutingPlan as payload</td><td>A routing plan was canceled.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_FALLBACK</code></td><td><code>RoutingPlanFallbackRoutingWebHookEvent</code></td><td>A routing plan was routed to its fallback facility.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_NOT_ROUTABLE</code></td><td><code>RoutingPlanNotRoutableWebHookEvent</code></td><td>An order could not be routed. The routing plan that was used is attached.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_REROUTEPLAN_CREATED</code></td><td><code>RoutingPlanRerouteCreatedWebHookEvent</code></td><td>A reroute plan was created for a routing plan.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_ROUTED</code></td><td><code>RoutingPlanRoutedWebHookEvent</code></td><td>A routing plan was successfully routed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_SPLITTED</code></td><td><code>RoutingPlanSplittedWebHookEvent</code></td><td>A routing plan was split into multiple parts.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>ROUTING_PLAN_WAITING</code></td><td><code>RoutingPlanWaitingWebHookEvent</code></td><td>A routing plan is waiting for external events to be successfully routed.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr><tr><td><span data-option="uW0FGD7khb2W">Advanced Order Routing</span></td><td><code>UPCOMING_TIME_TRIGGERED_REROUTE</code></td><td><code>UpcomingTimeTriggeredRerouteWebHookEvent</code></td><td>A time triggered reroute is imminent.</td><td><span data-option="agg9zzsZmAi3">GA</span></td></tr></tbody></table>

## Event export

The system logs all events and makes them available in a daily export. The daily event files are saved in a [Google Cloud Storage](https://cloud.google.com/storage/docs) bucket. This enables users to leverage data from their fulfillment process for additional processing and analytics.

{% hint style="info" %}
This functionality isn't activated by default. To enable it, contact us using our contact form.
{% endhint %}

For more information, see the [Event export](/documentation/getting-started/eventing/event-export.md) article for more information.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.fulfillmenttools.com/documentation/getting-started/eventing/available-events.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
