> For the complete documentation index, see [llms.txt](https://docs.fulfillmenttools.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fulfillmenttools.com/documentation/apis/api-reference/returns-configuration-operations.md).

# Returns Configuration (Operations)

Endpoints to create, update, and read returns configuration.

## Get return configuration

> Returns the current return configuration for the tenant.

```json
{"openapi":"3.0.1","info":{"title":"fulfillmenttools","version":"VERSIONLESS"},"tags":[{"description":"Endpoints to create, update, and read returns configuration.","name":"Returns Configuration (Operations)"}],"servers":[{"url":"https://{tenant}.api.fulfillmenttools.com","variables":{"tenant":{"default":"your-tenant-name"}}}],"security":[{"BearerToken":[]}],"components":{"securitySchemes":{"BearerToken":{"type":"http","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"LocalizedReturnConfiguration":{"properties":{"active":{"default":true,"deprecated":true,"description":"Enable or disable legacy returns. Use returnTypeConfiguration instead","type":"boolean"},"allowTriggerRefund":{"default":false,"description":"If true, a refund can be triggered. If false, the endpoints to trigger a refund are disabled.","type":"boolean"},"availableDecisionReasons":{"items":{"$ref":"#/components/schemas/LocalizedAvailableDecisionReason"},"type":"array"},"availableItemConditions":{"items":{"$ref":"#/components/schemas/LocalizedAvailableItemCondition"},"type":"array"},"availableReturnReasons":{"items":{"$ref":"#/components/schemas/LocalizedAvailableReturnReason"},"type":"array"},"created":{"description":"The date this entity was created at the platform. This value is generated by the service.","format":"date-time","type":"string"},"lastModified":{"description":"The date this entity was modified last. This value is generated by the service.","format":"date-time","type":"string"},"returnTypeConfiguration":{"$ref":"#/components/schemas/ReturnTypeConfiguration"},"version":{"description":"The version of the document to be used in optimistic locking mechanisms.","type":"integer"}},"required":["active","version"],"title":"LocalizedReturnConfiguration","type":"object","description":"LocalizedReturnConfiguration"},"LocalizedAvailableDecisionReason":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"context":{"items":{"$ref":"#/components/schemas/DecisionReasonContext"},"maxItems":10,"minItems":1,"type":"array"},"reason":{"description":"Translated value from  reasonLocalized","type":"string"}},"required":["reason","reasonLocalized"],"title":"LocalizedAvailableDecisionReason","type":"object","description":"LocalizedAvailableDecisionReason"},"LocaleString":{"additionalProperties":{"type":"string"},"description":"Provides localized values. The key is the locale, the value is the translation. https://docs.fulfillmenttools.com/documentation/getting-started/authentication-and-authorization/localization","title":"LocaleString","type":"object"},"DecisionReasonContext":{"properties":{"type":{"enum":["ITEM_RETURN_LINE_ITEM_STATUS"],"type":"string"},"values":{"items":{"enum":["ACCEPTED","REJECTED","WAITING_FOR_INPUT"],"type":"string"},"maxItems":10,"minItems":1,"type":"array"}},"title":"DecisionReasonContext","type":"object","description":"DecisionReasonContext"},"LocalizedAvailableItemCondition":{"properties":{"conditionLocalized":{"$ref":"#/components/schemas/LocaleString"},"condition":{"description":"translated conditionsLocalized","type":"string"}},"required":["condition","conditionLocalized"],"title":"LocalizedAvailableItemCondition","type":"object","description":"LocalizedAvailableItemCondition"},"LocalizedAvailableReturnReason":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"identifier":{"description":"Small identifier to be displayed and printed. Allowed values are 1-99 and A-Z. Needs to be unique respecting all other reasons. If not set, an ascending will be chosen automatically","type":"string"},"reason":{"description":"translated reasonLocalized","type":"string"}},"required":["identifier","reason","reasonLocalized"],"title":"LocalizedAvailableReturnReason","type":"object","description":"LocalizedAvailableReturnReason"},"ReturnTypeConfiguration":{"properties":{"type":{"enum":["RETURN","ITEM_RETURN"],"type":"string"}},"required":["type"],"title":"ReturnTypeConfiguration","type":"object","description":"ReturnTypeConfiguration"},"ApiError":{"items":{"$ref":"#/components/schemas/ErrorInner"},"type":"array","xml":{"name":"ApiError"},"title":"ApiError","description":"ApiError"},"ErrorInner":{"properties":{"description":{"type":"string"},"requestVersion":{"description":"The version provided within an invalid request.","format":"int64","type":"integer"},"summary":{"type":"string"},"version":{"format":"int64","type":"integer"}},"required":["summary"],"type":"object","title":"ErrorInner","description":"ErrorInner"}}},"paths":{"/api/configurations/return":{"get":{"deprecated":false,"description":"Returns the current return configuration for the tenant.","operationId":"getReturnConfiguration","parameters":[],"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/LocalizedReturnConfiguration"}}},"description":"Return Configuration"},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"Your user is not allowed to operate against this API instance"},"403":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"Your user, although recognized, is not authorized to use this endpoint"},"404":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"The requested entity was not found"}},"summary":"Get return configuration","tags":["Returns Configuration (Operations)"]}}}}
```

## Upsert return configuration

> Updates the return configuration for the tenant. If no configuration exists, it will be created.

```json
{"openapi":"3.0.1","info":{"title":"fulfillmenttools","version":"VERSIONLESS"},"tags":[{"description":"Endpoints to create, update, and read returns configuration.","name":"Returns Configuration (Operations)"}],"servers":[{"url":"https://{tenant}.api.fulfillmenttools.com","variables":{"tenant":{"default":"your-tenant-name"}}}],"security":[{"BearerToken":[]}],"components":{"securitySchemes":{"BearerToken":{"type":"http","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"ReturnConfiguration":{"properties":{"active":{"default":true,"deprecated":true,"description":"Enable or disable legacy returns. Use returnTypeConfiguration instead","type":"boolean"},"allowTriggerRefund":{"default":false,"description":"If true, a refund can be triggered. If false, the endpoints to trigger a refund are disabled.","type":"boolean"},"availableDecisionReasons":{"items":{"$ref":"#/components/schemas/AvailableDecisionReasons"},"maxItems":100,"type":"array"},"availableItemConditions":{"items":{"$ref":"#/components/schemas/AvailableItemCondition"},"type":"array"},"availableReturnReasons":{"items":{"$ref":"#/components/schemas/AvailableReturnReason"},"type":"array"},"created":{"description":"The date this entity was created at the platform. This value is generated by the service.","format":"date-time","type":"string"},"lastModified":{"description":"The date this entity was modified last. This value is generated by the service.","format":"date-time","type":"string"},"returnTypeConfiguration":{"$ref":"#/components/schemas/ReturnTypeConfiguration"},"version":{"description":"The version of the document to be used in optimistic locking mechanisms.","type":"integer"}},"required":["active","version"],"title":"ReturnConfiguration","type":"object","description":"ReturnConfiguration"},"AvailableDecisionReasons":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"context":{"description":"Context in which this reason is available","items":{"$ref":"#/components/schemas/DecisionReasonContext"},"maxItems":10,"minItems":1,"type":"array"},"reason":{"description":"Translated value from  reasonLocalized","type":"string"}},"required":["reasonLocalized"],"title":"AvailableDecisionReasons","type":"object","description":"AvailableDecisionReasons"},"LocaleString":{"additionalProperties":{"type":"string"},"description":"Provides localized values. The key is the locale, the value is the translation. https://docs.fulfillmenttools.com/documentation/getting-started/authentication-and-authorization/localization","title":"LocaleString","type":"object"},"DecisionReasonContext":{"properties":{"type":{"enum":["ITEM_RETURN_LINE_ITEM_STATUS"],"type":"string"},"values":{"items":{"enum":["ACCEPTED","REJECTED","WAITING_FOR_INPUT"],"type":"string"},"maxItems":10,"minItems":1,"type":"array"}},"title":"DecisionReasonContext","type":"object","description":"DecisionReasonContext"},"AvailableItemCondition":{"properties":{"conditionLocalized":{"$ref":"#/components/schemas/LocaleString"}},"required":["conditionLocalized"],"title":"AvailableItemCondition","type":"object","description":"AvailableItemCondition"},"AvailableReturnReason":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"identifier":{"description":"Small identifier to be displayed and printed. Allowed values are 1-99 and A-Z. Needs to be unique respecting all other reasons. If not set, an ascending will be chosen automatically","type":"string"}},"required":["reasonLocalized"],"title":"AvailableReturnReason","type":"object","description":"AvailableReturnReason"},"ReturnTypeConfiguration":{"properties":{"type":{"enum":["RETURN","ITEM_RETURN"],"type":"string"}},"required":["type"],"title":"ReturnTypeConfiguration","type":"object","description":"ReturnTypeConfiguration"},"LocalizedReturnConfiguration":{"properties":{"active":{"default":true,"deprecated":true,"description":"Enable or disable legacy returns. Use returnTypeConfiguration instead","type":"boolean"},"allowTriggerRefund":{"default":false,"description":"If true, a refund can be triggered. If false, the endpoints to trigger a refund are disabled.","type":"boolean"},"availableDecisionReasons":{"items":{"$ref":"#/components/schemas/LocalizedAvailableDecisionReason"},"type":"array"},"availableItemConditions":{"items":{"$ref":"#/components/schemas/LocalizedAvailableItemCondition"},"type":"array"},"availableReturnReasons":{"items":{"$ref":"#/components/schemas/LocalizedAvailableReturnReason"},"type":"array"},"created":{"description":"The date this entity was created at the platform. This value is generated by the service.","format":"date-time","type":"string"},"lastModified":{"description":"The date this entity was modified last. This value is generated by the service.","format":"date-time","type":"string"},"returnTypeConfiguration":{"$ref":"#/components/schemas/ReturnTypeConfiguration"},"version":{"description":"The version of the document to be used in optimistic locking mechanisms.","type":"integer"}},"required":["active","version"],"title":"LocalizedReturnConfiguration","type":"object","description":"LocalizedReturnConfiguration"},"LocalizedAvailableDecisionReason":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"context":{"items":{"$ref":"#/components/schemas/DecisionReasonContext"},"maxItems":10,"minItems":1,"type":"array"},"reason":{"description":"Translated value from  reasonLocalized","type":"string"}},"required":["reason","reasonLocalized"],"title":"LocalizedAvailableDecisionReason","type":"object","description":"LocalizedAvailableDecisionReason"},"LocalizedAvailableItemCondition":{"properties":{"conditionLocalized":{"$ref":"#/components/schemas/LocaleString"},"condition":{"description":"translated conditionsLocalized","type":"string"}},"required":["condition","conditionLocalized"],"title":"LocalizedAvailableItemCondition","type":"object","description":"LocalizedAvailableItemCondition"},"LocalizedAvailableReturnReason":{"properties":{"reasonLocalized":{"$ref":"#/components/schemas/LocaleString"},"identifier":{"description":"Small identifier to be displayed and printed. Allowed values are 1-99 and A-Z. Needs to be unique respecting all other reasons. If not set, an ascending will be chosen automatically","type":"string"},"reason":{"description":"translated reasonLocalized","type":"string"}},"required":["identifier","reason","reasonLocalized"],"title":"LocalizedAvailableReturnReason","type":"object","description":"LocalizedAvailableReturnReason"},"ApiError":{"items":{"$ref":"#/components/schemas/ErrorInner"},"type":"array","xml":{"name":"ApiError"},"title":"ApiError","description":"ApiError"},"ErrorInner":{"properties":{"description":{"type":"string"},"requestVersion":{"description":"The version provided within an invalid request.","format":"int64","type":"integer"},"summary":{"type":"string"},"version":{"format":"int64","type":"integer"}},"required":["summary"],"type":"object","title":"ErrorInner","description":"ErrorInner"}}},"paths":{"/api/configurations/return":{"put":{"deprecated":false,"description":"Updates the return configuration for the tenant. If no configuration exists, it will be created.","operationId":"upsertReturnConfiguration","parameters":[],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ReturnConfiguration"}}},"required":true},"responses":{"200":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/LocalizedReturnConfiguration"}}},"description":"ItemReturnJob containing the newly created item return"},"201":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/LocalizedReturnConfiguration"}}},"description":"ItemReturnJob containing the newly created item return"},"400":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"Invalid input. See response for details."},"401":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"Your user is not allowed to operate against this API instance"},"403":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"Your user, although recognized, is not authorized to use this endpoint"},"409":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ApiError"}}},"description":"A version conflict occurred."}},"summary":"Upsert return configuration","tags":["Returns Configuration (Operations)"]}}}}
```


---

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```
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